Customer Service Specialist
1 week ago
We are seeking a Customer Service Specialist to join our team in Melbourne. This is a permanent part-time role with a fixed schedule of 30 hours per week.
About the RoleThe successful candidate will provide exceptional customer service, assisting customers with their queries and ensuring a seamless shopping experience. You will be responsible for maintaining knowledge of our products, including features, benefits, sales, and promotions.
Key Responsibilities- Provide excellent customer service by welcoming customers, answering queries, and resolving issues efficiently.
- Maintain product knowledge, staying up-to-date on current sales, promotions, and new releases.
- Utilize effective selling techniques to increase sales and productivity.
- Achieve established sales targets and goals.
To be successful in this role, you will require:
- Retail sales experience, preferably in specialty retail and/or homewares, with strong client relationship skills.
- A passion for homewares and/or food.
- The ability to connect with customers through service and selling.
- Lovely communication, organizational, and leadership skills.
This role offers:
- A competitive salary of AU$60,000 per annum.
- A generous discount on all Williams Sonoma Inc. brands.
- Opportunities for professional growth and development.
- A dynamic and entrepreneurial work environment.
Please note that only those holding the required work rights in Australia will be considered for this position.
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