Customer Service Representative

4 days ago


Essendon Fields, Australia Penske Full time
Key Responsibilities:

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Penske Select Australia. In this role, you will be responsible for delivering exceptional customer service, providing accurate quotes, and processing invoices in a fast-paced environment.

About the Role:
  • Proactive communication with customers daily, taking bookings and advising on progress.
  • Providing timely follow-ups and ensuring efficient delivery of services.
  • Working closely with workshop staff to maintain high standards of customer care.
  • Maintaining attention to detail and managing workloads effectively.
Requirements:

To be successful in this role, you will possess strong communication skills, both written and verbal, with a knack for building personal connections. Previous experience in customer-facing roles, particularly in the automotive industry, is an advantage. However, we provide excellent training programs to ensure your success.

What We Offer:

Penske Select Australia offers a competitive remuneration package, accredited training and development programs, and a commitment to providing the highest levels of safety, technical, and leadership training. You will also enjoy a collaborative and dynamic work environment, making it an ideal place to grow your career.



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