Inbound Customer Experience Specialist

7 days ago


Melbourne, Victoria, Australia beBeeInsurance Full time $60,000 - $80,000
Job Description

This is an exciting opportunity to join a dynamic sales team where you will be responsible for handling inbound customer calls, delivering personalized insurance solutions and providing exceptional customer service.

The ideal candidate will have a passion for delivering exceptional customer experiences, outstanding communication skills, resilience, adaptability and a willingness to learn. If you are driven to excel and thrive in a collaborative team environment, we encourage you to apply.

Key Responsibilities
  • Handle inbound customer calls and deliver personalized insurance solutions
  • Provide exceptional customer service
  • Sell the benefits of our products and services to customers
  • Listen attentively to customer needs and recommend tailored policies
Requirements
  • Passion for delivering exceptional customer experiences
  • Outstanding communication skills
  • Resilience, adaptability and a willingness to learn
  • Confidence and a positive attitude
Benefits

Our company offers a range of benefits including:

  • Great work/life balance with set start/finish times
  • 22 days annual leave, plus volunteer leave, and yearly salary reviews
  • Career progression opportunities – we believe in promoting from within
  • Paid induction training and ongoing career development
  • An awesome work culture that encourages creativity and celebrates diversity
Join Our Team

If you are looking for a challenging and rewarding role in a dynamic sales team, we encourage you to apply. We value transferable skills and encourage applicants from a variety of backgrounds. Don't tick every box? No worries. Apply now and take the first step towards a fulfilling career.



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