Administrative Professional

5 days ago


Coffs Harbour City Council, Australia Acumentis Group Full time
About Us

At Acumentis Group, we're committed to creating opportunities and fostering inclusion within our workforce. As a leading national property and business valuation firm, our supportive national network spans over 300 team members across 45 regional and metropolitan locations throughout Australia.

We pride ourselves on our strong ONE TEAM culture, reflecting our behaviours and guiding principles. We encourage proactive engagement, accountability, Support for Our People and Clients, all within an environment that Embraces Equality of Opportunity.

About The Role

This is a permanent full-time position for our Coffs Harbour Residential team. Key responsibilities of this role involve administration and typing support, liaising with our valuation team, and liaising with our commercial valuation clients. The successful applicant would ideally enjoy working in small teams in an energetic role and would proactively strive for efficiencies within all aspects of office administration.

You will be the 'go-to' person for the residential and commercial valuation team, managing the CRM platform for quote generation and invoice preparation, and supporting them with high-volume report writing. You will be provided with robust training in the role, in a supportive team and office environment.

About You

We would love to hear from you if you have:

  • Previous customer service experience highly regarded, but not essential.
  • Friendly, helpful and courteous phone manner.
  • Efficient and able to co-ordinate appointments on behalf of our team of valuers.
  • Able to fit into a close-knit team and manage stress under pressure.
  • Motivated self-starter who can effectively collaborate on achieving team goals.
  • Confident in undertaking high volumes of report formatting within set turnaround times.
  • Strong IT skills – fully competent with all Microsoft Office applications including Outlook, Excel and Word.
  • Experience and proficiency with CRM software platforms such as Zoho, Salesforce or Pipedrive.
  • Excellent typing skills and capacity to transcribe from dictation software.
  • Working knowledge of locations across Coffs Harbour region.
  • Excellent standard of verbal and written communication skills.
  • Reliable attendance and conscientious work ethic.
We'll Be a Great Fit For You If
  • You'd like an extra day of leave for your birthday, study or volunteer opportunities.
  • You'd like to take advantage of employee benefits such as bank partnerships, access to Employment Hero Discounts and a full wellness calendar of activities – with new benefits added each month.
  • You're looking to join a business with a strong national presence, where relocation can be supported.
  • You'd like to ensure your life/work balance through flexible work arrangements.
  • You'd like mentoring from industry leaders to guide your career.

It is a condition of employment that staff is to have a Police Clearance (paid for by the business).



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