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Administrative Professional

2 months ago

Coffs Harbour, New South Wales, Australia Acumentis Group Full time
About the Role

This is a permanent full-time position for our residential team. Key responsibilities of this role involve administrative support, typing, and liaison work with our valuation team and clients. The successful applicant would ideally enjoy working in small teams in an energetic role and would proactively strive for efficiencies within all aspects of office administration.

Key Responsibilities:

  • Administrative support and typing
  • Liaising with the valuation team and clients
  • Managing the CRM platform for quote generation and invoice preparation
  • Supporting the team with high-volume report writing

About You

We are looking for a motivated and organized individual with:

  • Previous customer service experience (highly regarded but not essential)
  • A friendly, helpful, and courteous phone manner
  • Efficient coordination of appointments on behalf of our team of valuers
  • Able to fit into a close-knit team and manage stress under pressure
  • Motivated self-starter who can effectively collaborate on achieving team goals
  • Confident in undertaking high volumes of report formatting within set turnaround times
  • Strong IT skills – fully competent with all Microsoft Office applications including Outlook, Excel, and Word
  • Experience and proficiency with CRM software platforms such as Zoho, Salesforce, or Pipedrive
  • Excellent typing skills and capacity to transcribe from dictation software
  • Working knowledge of locations across the region
  • Excellent standard of verbal and written communication skills
  • Reliable attendance and conscientious work ethic

What We Offer

We offer a range of benefits, including:

  • Extra day of leave for your birthday, study, or volunteer opportunities
  • Employee benefits such as bank partnerships, access to Employment Hero Discounts, and a full wellness calendar of activities
  • Relocation support for the right candidate
  • Flexible work arrangements to ensure a healthy work-life balance
  • Mentoring from industry leaders to guide your career

About Acumentis Group

We are a leading national property and business valuation firm, committed to creating opportunities and fostering inclusion within our workforce. We pride ourselves on our strong ONE TEAM culture, reflecting our behaviours and guiding principles. We encourage proactive engagement, accountability, support for our people and clients, and an environment that embraces equality of opportunity.