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Administration Officer
2 months ago
The Opportunity:
We’re seeking a part-time Administration Officer to support our incredible staff and make a difference in the lives of our clients. You’ll work Monday, Tuesday, Thursday, and Friday, becoming the welcoming face of our reception.
In this vital role, you'll provide high-level administrative support that enhances the delivery of frontline care services. With a focus on client experience, you’ll ensure seamless coordination and collaboration within our multidisciplinary team. If you’re passionate about contributing to a supportive environment, we’d love to hear from you
Benefits to you:
Besides shaping an innovative mental health service with dedicated staff and supportive leaders fostering a strong team culture, you'll enjoy competitive pay and a work environment that prioritises professional growth, skill-building, and staff well-being.
Additional benefits include:
- Work within a team-based service provision model under a flexible practice framework.
- Opportunity to salary package up to $15,900 of tax-free income.
- Access to an Employee Assistance Program.
- Rewards program that offers discounts on hundreds of household brands.
- Access to appropriate and supportive clinical supervision.
On a Day-to-Day Basis You Will:
- Ensure that people and their family and friends are at the heart of everything we do.
- Support the Medicare Mental Health Centre vision and objectives and demonstrate our values.
- Develop strong and positive relations with people their family and friends and others that access the Medicare Mental Health Centre hub.
- Meet and greet clients and hub visitors and provide exceptional customer service.
- Provide information to people and their friends and families ensuring that all enquiries are dealt with in a confidential and sensitive manner.
- Assist in the set up and pack up of the centre ensuring the rooms are left in a clean and tidy state at the end of each day.
About you:
Your strong computer and software skills will be crucial as you handle invoicing, client pricing, and liaise with contractors. With a focus on exceptional customer service, you'll play a vital role in ensuring a seamless experience for those who access our Medicare Mental Health Centre. Join us in fostering a safe and nurturing space for those who seek our support
We are also looking for:
- Demonstrated experience working in an administrative and/or reception role within a similar environment.
- Strong experience with the Microsoft Office Suite, Client Records Management systems and other computer technologies
- Excellent organisational and time management skills
- Courteous, with high levels of professionalism, confidentiality and discretion
- High attention to detail
- Adaptability and flexibility to changing work environments and requirements
If this sounds like you, this is what you will need to get started:
- Current NSW Driver Licence.
- Current Working with Children Check (Blue Card) or ability to obtain one.
- Undergo a current and satisfactory Police Check.
About Open Minds Integrated Mental Health Services
Open Minds has been a leading provider of mental health services to local communities for over 111 years, operating sites across NSW and QLD. Our services include:
- Headspace centres (for individuals aged 12-25)
- Medicare Mental Health Centres (for adults)
- Universal aftercare services
- Psychosocial support programs
- Clinical care and coordination
We are dedicated to collaborating with our health partners, stakeholders, local communities, and families to consistently deliver safe, high-quality, recovery-oriented care. Open Minds is a registered NDIS provider. Our team works to enhance mental health and wellbeing by delivering tailored supports to people living with mental ill health, disability or acquired brain injury.
www.openminds.org.au
For queries contact Emma Schubert on emma.schubert@openminds.org.au or to apply hit ‘Apply now’. We can’t wait to connect
Are you open-minded, collaborative, and adaptable, with experience working with diverse and marginalized communities, including Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse, and LGBTQIA+ individuals? If so, you might be the perfect fit for our team.
“Open Minds acknowledges the Traditional Custodians of the lands on which we all work, live and play. We pay our respects to the Elders past and present and extend that respect to all First Nations Peoples. We reflect upon the millions of footprints that are embedded into the earth from our Ancestors, the pathways that were forged, the meaning they leave behind and the continuation of the traditions through the next generations.”
