Senior Operations Coordinator

4 days ago

Perth, Western Australia beBeeOperations Full time

HT Services is a leading commercial cleaning business with a strong presence across Australia, managing diverse contracts for schools, offices, shopping centers, and airports.

The company was founded to address issues related to cleaning service performance and care, and today it is recognized for its high-quality services, responsiveness, and attention to detail. HT Services strives to deliver exceptional cleaning standards while fostering a supportive environment for staff and promoting teamwork within the organization.

The Opportunity

We are currently seeking an experienced Senior Operations Coordinator to join our team. This role involves afternoon and evening site supervision, managing staff, and overseeing commercial cleaning operations. The position works closely with an experienced Area Manager and is ideal for someone looking to grow within the cleaning industry.

The Role & Responsibilities:

  • Improve cleaning standards through training and engagement with cleaning staff, understanding scope, and delivering superior service across the portfolio.
  • Support the Area Manager in managing day-to-day operations of cleaning services at assigned sites.
  • Develop a detailed understanding of site scope and service delivery.
  • Perform onsite training and supervision of cleaning staff.
  • Monitor and document staff performance.
  • Conduct toolbox talks.
  • Assist with rostering and recruitment processes.
  • Monitor stock levels of consumables, order, and replenish as needed.
  • Ensure safe and effective use of onsite equipment, and train staff accordingly.
  • Follow company policies and procedures.
  • Participate in internal and external meetings.
  • Assist in onboarding new contracts.
  • Perform regular site inspections.
  • Report maintenance issues.
  • Ensure all site equipment remains in good working order.
  • Handle ad-hoc tasks and rectification work at short notice.
  • Fill in for unmanned shifts when required.

Requirements

  • A dedicated individual with a career focus in cleaning.
  • Ability to cooperate with other Supervisors and Area Managers.
  • Experience managing groups of cleaning staff with proven leadership skills.
  • Excellent communication, organization, time management, and reporting skills.
  • An adaptable person who enjoys a dynamic, changing workplace.
  • Flexibility and proactivity.
  • High attention to detail.
  • Valid driver's license.
  • Ability to provide a current National Police Clearance.

Culture and Benefits:

  • Comprehensive 6-8 week training program.
  • Growing and expanding organization.
  • Supportive and enthusiastic management team.
  • Friendly, fun, and dynamic team environment.
  • Opportunities for career advancement with on-the-job training.
  • Company car (fuel card provided).
  • Work phone.
  • Credit card for entertainment expenses with clients.

If you're a motivated individual looking for a challenging role, this opportunity could be the right fit for you.

Your application will include questions about your right to work in Australia, management experience, rostering, customer service, driver's license, and cleaning experience.

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