Pre-Sales Systems Specialist

1 week ago


Melbourne, Victoria, Australia beBeeSolution Full time $120,000 - $135,000
Technical Solutions Expert

This role offers the opportunity to combine technical expertise with pre-sales strategy, solution design, and client engagement in a global environment.

  • Main Responsibilities:
    • Act as the technical expert in pre-sales discussions, supporting the sales team with tailored solution design
    • Collaborate with clients to define use cases and translate them into functional specifications
    • Prepare and maintain documentation including training manuals, solution designs, and test plans
    • Deliver technical product demonstrations and training sessions for clients and internal teams
    • Test and validate new hardware/software releases in a controlled environment
    • Provide Level 3 support to internal teams, assisting with escalated service tickets
    • Contribute to product rollouts, system integration design, and new feature implementation
    Required Skills and Qualifications
    • Degree in Computer Science, IT, Engineering or related discipline
    • 3+ years in pre-sales, solution design, systems engineering, or technical support
    • Strong technical writing and documentation skills
    • Knowledge of system integration, APIs (REST/SOAP), and hardware I/O or relay systems
    • Familiarity with tools such as JIRA, ServiceNow, Visio, Teams & Microsoft Office Suite
    • Strong problem-solving mindset with a customer-first approach

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