
Pre-Sales Consultant
3 weeks ago
Join to apply for the Pre-Sales Consultant role at Sirva.
SIRVA is the global leader in moving and relocation services, offering solutions for mobility programs to companies of every size. With SIRVA locations and franchised and agent locations in 177 countries, we offer unmatched global breadth supported by localized attention and innovative technology that strikes the right balance of self-service and human support.
We are seeking a Pre-Sales Consultant to support our international clientele based out of Australia. This role offers a hybrid working model with work-from-home flexibility.
Why work for SIRVA? As an international brand with a cross-regional structure, opportunities can be extensive. SIRVA supports flexible hybrid work through a Work from Home and Core Flex Hours policy.
Position SummaryResponsible for customer satisfaction of inbound calls and the telephone communication of web-based quote request enquiries with the view to qualification of the call, securing a pre-move inspection, quotation and follow up to a point of closing the sale and handing over to Operations for execution.
Functions And Responsibilities- Prompt follow up of voice mailed messages and web-based "Request a Quote" via personalised phone call within 24 hours.
- Qualify incoming telephone sales enquiries and evaluate high-value opportunities for hand over to Moving Sales Consultants via AMOS appointment booking screen.
- Full-service relationship management for all other valued opportunities from follow-through to completion.
- Prepares and sends quotes as requested.
- Collect and enter move inspections/quotes in AMOS.
- Make second follow-up calls to clients with booked uplifts, including insurance options to add value.
- Exceptional customer service focus with experience servicing corporate and consumer clients.
- Excellent written and verbal communication skills.
- Internal and external relationship-building skills.
- Competent user of AMOS / IT systems.
If this sounds like your type of role, please submit your application via the APPLY NOW option and complete all necessary information.
Sirva Worldwide Relocation and Moving is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable laws. We prohibit harassment of applicants and employees based on protected categories. If you need a reasonable accommodation during the employment process, please email Human Resources at HRSirva@Sirva.com with your request.
For more information please visit www.sirva.com.
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