Resource Planning Expert

1 day ago

Sydney, New South Wales, Australia beBeeWorkforce Full time $97,027 - $107,059
Resource Planning Expert

We are seeking an experienced Resource Planning Expert to join our team. The ideal candidate will have a strong background in workforce planning and be able to effectively coordinate the forward planning of rosters and operational deployments.

Key Responsibilities:

  • Strategic Workforce Planning: Develop and implement national rosters 2–4 weeks in advance, proactively identifying and addressing resource shortfalls.
  • Roster Management: Maintain and update permanent rosters in the system, including changes to deployments, account/service terminations, annual leave coverage, and ad-hoc requests.
  • Operational Support: Allocate resources nationally, ensuring compliance with legislative and internal policies, including fatigue management.
  • Customer & Contractor Liaison: Collaborate with clients and resource contractors to ensure security requirements are met and expectations exceeded.
  • Stakeholder Collaboration: Build strong relationships with internal stakeholders including State Operations Managers, Client Service Managers, Payroll, and Billing teams.
  • Data Accuracy: Ensure timely and accurate data entry of all confirmed contractor rosters and resource changes.
  • Efficiency & Reporting: Analyse deployments to identify efficiencies and participate in weekly planning handovers to the Deployment Team.
  • Service Excellence: Deliver high-quality customer service to both internal and external stakeholders, ensuring seamless and professional operations.

Requirements:

  • Minimum of 3 years' experience in an operation/rostering environment
  • Certificate in Business Administration
  • Advanced MS Excel Qualifications
  • Understanding of basic Analytics

Desirable Skills:

  • Knowledge of the Security Industry
  • Knowledge of the Security Services Industry Award 2010
  • Intermediate to advanced skills using MS Word and MS Excel
  • Exposure to rostering packages
  • Superior communication skills, written, verbal, and reporting
  • Knowledge in the operation of a computer-based roster system
  • Beginner Data analysis and Statistics knowledge: Measures of Central Tendency

About Us:

We value diversity and inclusivity in the workplace and are committed to providing equal opportunities for advancement. Our strength lies in the diversity of our people and we believe that every employee is supported, respected and empowered.

Our Values:

  • Safety & Well-being: Prioritizing a strong safety culture for employees and clients.
  • Excellence & Innovation: Utilizing advanced security technology and best practices.
  • Integrity & Professionalism: Operating with trust, accountability, and ethical standards.
  • Inclusivity & Growth: Fostering a diverse and supportive work environment.

Benefits:

  • Friendly and inclusive environment
  • Growth and development are supported and promoted
  • A discount program where employees can save at over 400 retailers Australia wide
  • A well-being program that provides advice about mental, physical, and financial well-being
  • An Employee Assistance Program (EAP) that is available to employees and their families
  • Cultural diversity is valued and supported

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