Customer Service Liaison Specialist

4 days ago


Perth, Western Australia Cygnet West Full time

Cygnet West is a leading commercial real estate firm in Western Australia, boasting over 140 dedicated experts with nine decades of experience and success. Our team is passionate about delivering outstanding service to clients, colleagues, and the community.

About the role

We are seeking an experienced Customer Service Liaison Specialist to join our Retail Property Management team in Perth CBD. As a key member of our team, you will provide exceptional customer service to tenants, ensuring their needs are met and relationships are built.

The responsibilities of this role include:

  • Logging and completing tenant work requests in a timely manner
  • Processing invoices for payments and maintaining accurate financial records
  • Assisting Property Managers with monthly management and financial reports
  • Maintaining up-to-date lease documentation and actioning rent reviews as required
  • Supporting the preparation of annual budgets and business plans

About You

To be successful in this role, you will possess excellent communication and interpersonal skills, with experience in property management administration and knowledge of the Retail Tenancy Act. Effective time management and organisational skills are also essential.

In return for your valuable contribution, we offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience, along with opportunities for development and growth within our dynamic team.



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