Cultural Liaison Specialist
1 month ago
MSS Security, a leading security company in Australia, seeks a dedicated Cultural Liaison Specialist to join their team. This role plays a vital part in supporting and engaging with First Nations people within the public transport network.
The successful candidate will provide exceptional customer service, engage with First Nations people, and support operational staff across the network. They will also be responsible for patrolling train stations, responding to calls for assistance, and reporting any suspicious behavior.
Key Responsibilities
- Provide customer service to passengers and visitors around the rail network
- Engage with First Nations people and provide a point of contact for those seeking help
- Patrol train stations and travel on train services
- Assist Transit Officers with persons in custody if requested
- Respond to calls for assistance from staff
- Provide assistance where required to people who are vulnerable and at risk
- Report any suspicious or anti-social behavior to Transit Officers
- Engage with external stakeholders such as Emergency Services, Outreach Services, Shelters, charities, and other local organizations
About the Company
MSS Security is an Equal Opportunity Employer, committed to valuing the unique backgrounds, experiences, and contributions of each person. They celebrate diversity and are proud to be certified by the Workplace Gender Equality Agency and a partner and supporter of Veterans employment. They are currently developing their first Innovate Reconciliation Action Plan.
How to Apply
To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements. Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV.
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