Customer Service Liaison
4 days ago
We're seeking a skilled Customer Service Liaison to support our Retail Lending Operations team in delivering high-quality customer experiences.
The Chief Operations Office (COO) drives business imperatives through effective operational processes, focusing on customer satisfaction. Our Records Management team provides operational support to customers, handling loan documents across Credit Cards, Home Loans & Personal Loans.
As a Customer Service Liaison, you'll provide superior customer service by responding to enquiries, managing complaints and issues, and processing transactions within agreed turnaround times. You'll also work cohesively with the team to identify and respond to business risks and implement Continuous Improvement ideas.
Key responsibilities include:
- Providing exceptional internal and external customer service
- Managing customer enquiries, complaints and issues
- Applying sound risk management practices
- Processing transactions with high accuracy
- Stakeholder management and team collaboration
We're looking for someone with prior experience in a product or process environment or extensive customer service experience. Exposure to the lending process is advantageous, but not essential. If you have a growth mindset and a willingness to learn, we encourage you to apply.
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Customer Service Liaison
2 weeks ago
Perth, Western Australia SMAART Recruitment Full timeAbout the RoleWe are seeking a highly skilled Customer Service Liaison to join our team at SMAART Recruitment. As a Customer Service Liaison, you will be responsible for providing exceptional customer service to our clients, guiding them through insurance inquiries and ensuring their satisfaction.Key ResponsibilitiesSupport customers with claims, renewals,...
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Customer Support Liaison
3 days ago
Perth, Western Australia SMAART Recruitment Full timeAbout the Role:We are seeking a highly skilled Customer Support Liaison to join our team at SMAART Recruitment. As a Customer Support Liaison, you will be responsible for providing exceptional customer service to our clients by guiding them through insurance inquiries and ensuring their satisfaction.Key Responsibilities:Support customers with claims,...
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Customer Experience Liaison
1 month ago
Perth, Western Australia Commercial-RTA-Customer Experience Full timeAbout the RoleWe're seeking a highly skilled Customer Experience Partner to join our Real Time Agent Support Team. As a key member of our team, you'll play a vital role in ensuring our customers have a seamless experience with our platform and the people who support it.Key ResponsibilitiesSupport users and internal team members by responding to complex...
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Customer Experience Liaison
4 weeks ago
Perth, Western Australia Commercial-RTA-Customer Experience Full timeAbout the RoleWe're seeking a highly skilled Customer Experience Partner to join our Real Time Agent Support Team. As a key member of our team, you'll play a vital role in ensuring our customers have a seamless experience with our platform and the people who support it.Key ResponsibilitiesSupport users and internal team members by responding to complex...
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Customer Experience Liaison
4 weeks ago
Perth, Western Australia Commercial-RTA-Customer Experience Full timeAbout the RoleWe're seeking a highly skilled Customer Experience Partner to join our Real Time Agent Support Team. As a key member of our team, you'll play a vital role in ensuring our customers have a seamless experience with our platform and the people who support it.Key ResponsibilitiesSupport users and internal team members by responding to complex...
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Customer Experience Liaison
3 weeks ago
Perth, Western Australia Commercial-RTA-Customer Experience Full timeAbout the RoleWe're seeking a Customer Experience Partner to join our Real Time Agent Support Team. As a key member of our team, you'll play a vital role in ensuring our customers have a seamless experience with our platform and the people who support it.Key ResponsibilitiesSupport users and internal team members by responding to complex inquiriesIdentify...
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Customer Support Liaison
2 weeks ago
Perth, Western Australia Rentokil Initial Full timeRentokil Initial, a leading FTSE 100 company, seeks a Customer Support Liaison to join their team. This role offers a unique opportunity for growth and development within a successful business that employs 38,000 colleagues across 66 countries.This position will see you leverage your previous customer service experience to build strong relationships with...
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Customer Service Liaison
7 days ago
Perth, Western Australia SMAART Recruitment Full timeThe CompanyWe are seeking a highly skilled and empathetic individual to join our team at SMAART Recruitment as an Customer Service Representative. This role is perfect for an individual who is passionate about delivering exceptional customer service and building strong relationships with clients. As a Customer Service Representative, you will be responsible...
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Customer Service Liaison
6 days ago
Perth, Western Australia TSA Group Full timeJob OverviewAs a Digital Support Specialist at TSA Group, you will be an integral part of our Tier 1 Digital Support team, representing Services Australia in a dynamic and supportive environment.Your TeamYou'll be working closely with a talented team of professionals who share a passion for delivering exceptional customer service.TrainingReceive...
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Customer Service Liaison
2 weeks ago
Perth, Western Australia Weir Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Weir Minerals in Perth. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients through email and phone.About the Role:This is an exciting opportunity to work in a collaborative and diverse team...
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Customer Service Liaison
2 weeks ago
Perth, Western Australia Amana Living Full timeAbout Amana LivingAmana Living is a leading provider of aged care services in Western Australia, dedicated to supporting older individuals and their families since 1962. Our comprehensive range of services includes residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia-specific services.Our...
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Customer Service Liaison
3 weeks ago
Perth, Western Australia Stramit Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Stramit. As the primary point of contact for our valued customers, you will play a crucial role in ensuring prompt fulfillment of customer orders and facilitating efficient product delivery and pickups from Stramit sites.Key...
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Customer Service Liaison
13 hours ago
Perth, Western Australia Frontline Retail WA Full timeExclusive opportunity to join Frontline Retail WA in the heart of the CBD. As a Sales Representative, you will play a pivotal role in delivering exceptional customer service to local businesses in Western Australia.Key Responsibilities:Develop strong relationships with local businessesProvide expert advice on precious metal servicesDrive sales growth and...
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Customer Service Liaison
7 days ago
Perth, Western Australia BGIS Full timeJob Summary: BGIS is seeking a proactive and personable Customer Service Officer to join our team in Perth. Based at the reception desk, you will be the welcoming face of the company, providing top-tier service to guests and employees while supporting various administrative and workplace activities.Key Responsibilities:Greet guests with a friendly,...
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Customer Service Liaison
7 days ago
Perth, Western Australia Frontline Recruitment Full timeKey Responsibilities:Deliver exceptional customer service to local businesses in Western Australia.Collaborate with the leading precious metal services group in Australasia.Requirements:Jewellery industry experience.Strong focus on relationship building.Exceptional attention to detail.Thrives in a busy environment.Outstanding communication...
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Adult Liaison Psychiatrist
2 weeks ago
Perth, Western Australia Spinner Medical Recruitment Full timeJob Title: Adult Liaison PsychiatristJob Summary: We are seeking a highly skilled Adult Liaison Psychiatrist to join our team at Spinner Medical Recruitment. The successful candidate will have a strong background in adult liaison psychiatry and be able to provide leadership in a multidisciplinary team.Key Responsibilities:Provide clinical leadership in adult...
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Adult Liaison Psychiatrist
4 weeks ago
Perth, Western Australia Spinner Medical Recruitment Full timeJob Title: Consultant in Adult Liaison PsychiatryWe are seeking a highly skilled and experienced Consultant in Adult Liaison Psychiatry to join our team at Spinner Medical Recruitment. As a key member of our mental health services, you will play a vital role in delivering high-quality care to patients in the South West region of Western Australia.About the...
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Adult Liaison Psychiatrist
4 weeks ago
Perth, Western Australia Spinner Medical Recruitment Full timeJob Title: Consultant in Adult Liaison PsychiatryWe are seeking a highly skilled and experienced Consultant in Adult Liaison Psychiatry to join our team at Spinner Medical Recruitment. As a key member of our mental health services, you will play a vital role in delivering high-quality care to patients in the South West region of Western Australia.About the...
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Adult Liaison Psychiatrist
3 weeks ago
Perth, Western Australia Spinner Medical Recruitment Full timeJob Title: Consultant in Adult Liaison PsychiatryWe are seeking a highly skilled and experienced Consultant in Adult Liaison Psychiatry to join our team at Spinner Medical Recruitment. As a key member of our mental health services, you will play a vital role in delivering high-quality care to patients in the South West region of Western Australia.About the...
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Adult Liaison Psychiatrist
3 weeks ago
Perth, Western Australia Spinner Medical Recruitment Full timeJob Title: Adult Liaison PsychiatristWe are seeking a highly skilled Adult Liaison Psychiatrist to join our team at Spinner Medical Recruitment. As a key member of our team, you will be responsible for providing high-quality psychiatric care to adults in a liaison setting.Key Responsibilities:Provide psychiatric assessment and treatment to adults in a...