Business Development Manager

1 month ago


Albert Park, South Australia Accor Full time
Hotel Operations Management Opportunity

About the Role:

Pullman & Mercure Melbourne Albert Park is seeking an experienced and proactive Assistant Manager with a proven track record in hotel operations to join our Front Office team. As a key member of our management team, you will assist the Front Office Manager in making business decisions that exceed service expectations for our guests and staff.

Key Responsibilities:

  • Assist the Front Office Manager with all aspects of departmental operations, including developing and implementing procedures to foster a focus on guest engagement.
  • Manage departmental staffing levels to ensure maximum productivity for the Front Office team.
  • Build and establish strong relationships with existing and new guests, promoting the Front Office team for success.

Requirements:

  • Previous experience in a similar high-paced managerial role.
  • Excellent time management skills.
  • Strong communication and customer service skills.
  • Ability to work autonomously when leading the overnight team.
  • Current Responsible Service of Alcohol (RSA) certification and First Aid certification (or be willing to obtain).

Benefits:

  • On-site car park available.
  • Access to confidential Employee Assistance Program.
  • Inclusive and diverse environment.
  • A friendly and supportive work environment.
  • Reward and recognition programs.
  • Mentoring and career development alongside experienced and dedicated professionals.

Salary:

$120,000 - $150,000 per annum + benefits package.



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