Hotel Concierge Assistant

1 month ago


Albert Park, South Australia Accor Full time
Exciting Opportunity for a Hotel Concierge Assistant

We are seeking an enthusiastic and friendly individual to join our Front Office team as a Hotel Concierge Assistant. Located in the heart of Melbourne, our hotel offers a unique opportunity to provide exceptional customer service and be part of a dynamic team.

About the Role:

This is a fantastic chance to work with a reputable hospitality company, Accor, and contribute to delivering an exceptional guest experience. As a Hotel Concierge Assistant, you will be responsible for providing excellent customer service, assisting with valet parking, and promoting our hotel's facilities and services.

Key Responsibilities:

  • Provide exceptional customer service and support to guests
  • Assist with valet parking and coordinate transportation
  • Promote hotel facilities and services to guests
  • Work collaboratively with the Front Office team to deliver excellent guest experiences

Requirements:

To be successful in this role, you will need:

  • Great communication and interpersonal skills
  • A passion for customer service and finding solutions
  • A valid driver's license
  • Ability to work in a fast-paced environment with multiple priorities
  • Attention to detail
  • Reliability and flexibility to work a rotating roster across 7 days

About Us:

Accor is a global hospitality company that values diversity, equity, and inclusion. We are committed to attracting, recruiting, developing, and promoting talented individuals who share our vision and values.

What We Offer:

We offer a range of benefits, including:

  • Competitive salary package
  • Daily meals provided
  • Extensive accommodation and food & beverage benefits (globally)

Estimated Salary:

$55,000 - $65,000 per annum, depending on experience.

How to Apply:

If you are a motivated and customer-focused individual looking for a new challenge, please submit your application through the usual channels.



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