Hotel Concierge Assistant
1 month ago
We are seeking an enthusiastic and friendly individual to join our Front Office team as a Hotel Concierge Assistant. Located in the heart of Melbourne, our hotel offers a unique opportunity to provide exceptional customer service and be part of a dynamic team.
About the Role:
This is a fantastic chance to work with a reputable hospitality company, Accor, and contribute to delivering an exceptional guest experience. As a Hotel Concierge Assistant, you will be responsible for providing excellent customer service, assisting with valet parking, and promoting our hotel's facilities and services.
Key Responsibilities:
- Provide exceptional customer service and support to guests
- Assist with valet parking and coordinate transportation
- Promote hotel facilities and services to guests
- Work collaboratively with the Front Office team to deliver excellent guest experiences
Requirements:
To be successful in this role, you will need:
- Great communication and interpersonal skills
- A passion for customer service and finding solutions
- A valid driver's license
- Ability to work in a fast-paced environment with multiple priorities
- Attention to detail
- Reliability and flexibility to work a rotating roster across 7 days
About Us:
Accor is a global hospitality company that values diversity, equity, and inclusion. We are committed to attracting, recruiting, developing, and promoting talented individuals who share our vision and values.
What We Offer:
We offer a range of benefits, including:
- Competitive salary package
- Daily meals provided
- Extensive accommodation and food & beverage benefits (globally)
Estimated Salary:
$55,000 - $65,000 per annum, depending on experience.
How to Apply:
If you are a motivated and customer-focused individual looking for a new challenge, please submit your application through the usual channels.
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