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Account Executive
2 months ago
About the Role
We are seeking a highly skilled and experienced Account Executive to join our team at HITACHI ENERGY AUSTRALIA PTY LTD. As an Account Executive, you will be responsible for managing and growing our key accounts in the target markets, developing and implementing business plans to achieve sales goals, and providing exceptional customer service.
Key Responsibilities
- Manage 7-8 key HITACHI ENERGY accounts in target markets, developing a business plan to grow the customer base and strategies for the market to ensure attainment of company sales goals.
- Participate in the development of sales strategies for accounts, providing the customer's current business and long-term plans, defining and proposing sales targets and growth margin for the account, and ensuring their achievement with a structured follow-up.
- Establish and develop account relationships based on a defined strategy, act as a focal point for problem resolution, monitor customer claims, plan, facilitate, and conduct customer negotiations, and develop, maintain, and share detailed knowledge of the customer's business strategy, purchasing behavior, organization, decision-makers, customer business drivers, economic trends, competition.
- Monitor competitors' activity with each account and ensure that appropriate response strategies are formulated and implemented, develop a business plan to grow the HITACHI ENERGY customer base and strategies for the market that ensure attainment of company sales goals, and ensure that the nominated pursuit management system continues to be used as the primary tool for sales management.
- Coordinate the use of internal or external resources to provide value-added services to accounts, ensure efficient marketing communication to external customers, and communicate the value proposition of the offer to the end customers.
- Sell products and systems to customers for all Local PGs or Local Bus, establish and maintain effective customer relationships, understand their needs, promote full product offering, and align to provide a complete solution, ensure a positive customer experience throughout the sales process, including post-sale, manage administrative procedures in sales process, support collection and project management activities when needed, and assist in project kick-off meetings and project tracking and management when required.
- Ensure safe working procedures and practices are followed at all times, including the wearing and maintenance of assigned Personal Protective Equipment, attendance at required health, safety, and environment training, report injury, incidents, hazards, and near-miss events, model safe work behaviors in all aspects of work, and actively identify hazards and risk controls.
- Live the HITACHI ENERGY's core values of safety and integrity, taking responsibility for your own actions while caring for your colleagues and the business.
Requirements
- Required tertiary or degree qualifications in Engineering or commercial qualification or recognized equivalent.
- Minimum 5+ years of experience in Sales or Business Development in software sales.
- Hold significant sales/business development experience within the electrical industry.
- Specific experience in the power Gen, mining sectors will be highly regarded.
- Knowledge in HV switchgear and/or Transformers preferred.
- Good understanding of HITACHI ENERGY products is highly regarded. Local market knowledge is beneficial.
- Pro-active self-starter, excellent negotiator, results-oriented, and driven sales professional.
- Possess a high level of commercial acumen.
- Proven track record in identifying and developing business and promoting value-added benefits of technical services.
- Strong communication skills.
