Dynamic Guest Services Liaison

1 week ago


Melbourne, Victoria, Australia beBeeConcierge Full time $63,000 - $83,000
City Club Concierge and Porter

This is a dynamic role that involves being the first point of contact for members and guests, providing exceptional customer service skills to ensure an outstanding experience at the reception desk.

The position requires working on your feet, transporting luggage, making bookings, delivering messages, and valet parking vehicles.

Main Responsibilities:
  • Directing Guests and Members: Ensure smooth arrivals and departures while maintaining a professional and welcoming atmosphere.
  • Customer Service: Provide excellent service to all members and guests, ensuring their needs are met and exceeded.
  • Luggage Transportation: Safely transport luggage to rooms and ensure it is delivered promptly.
  • Bookings and Messages: Make bookings, deliver messages, and handle any other tasks as required.
We Offer:
  • Exclusive Benefits: Enjoy Employee Benefits and Free Gym Access
  • Professional Development: Opportunities for growth and development
  • Competitive Salary: Receive a competitive salary and discounts on products and services
  • Flexible Work Arrangements: Flexible work arrangements across a 7-day rotating roster
About Us:

RACV's eight resorts offer unique experiences, including luxury day spas and discounted member rates.



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