
Customer Service Liaison
2 days ago
We are seeking a highly motivated and experienced individual to fill the role of Customer Service Liaison. In this position, you will be responsible for providing exceptional customer service to our passengers, ensuring their smooth transition through our airport operations.
Key Responsibilities:- Assist in the movement of passengers to and from aircraft via company vehicles
- Provide customer service duties, including assistance with check-in, way finding, and other support as required for our passengers
- Boarding assistance/Gate lounge duties
- Assist with lounge requirements, including processing of guests, restocking of lounge supplies, and cleaning
- Other procedures and activities determined on a local basis where appropriate
- Previous customer service experience is essential
- Previous experience with customers with special needs is preferred
- General understanding of airline operations
- Ability to work under pressure and in a team environment
- Current Drivers Licence
- Ability to obtain an ASIC (Aviation Security Identification Card) and Airside drivers licence
- High level of fitness
- High standard of professionalism
This is an excellent opportunity to join our airport operations team and contribute to delivering exceptional customer experiences. As a valued member of our team, you will have access to ongoing training and development opportunities, as well as a competitive salary and benefits package.
To Apply:If you possess the skills and qualifications outlined above and are passionate about delivering exceptional customer service, please submit your application to us.
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