Dynamic Guest Experience Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomerService Part time $52,000 - $66,000
Receptionist Position Overview

This role entails delivering exceptional guest experiences by providing personalized and courteous services.

  • Guest Services: Respond to queries, resolve issues, and ensure guests have a positive stay.
  • Front Desk Operations: Handle check-ins, check-outs, room assignments, payments, and account management.
  • Room Sales: Sell available rooms to guests without reservations based on hotel availability.
  • Switchboard Management: Process wake-up calls and messages for guests in a timely manner.

The ideal candidate will possess excellent communication skills, hospitality experience, and the ability to work in a fast-paced environment.

In this Receptionist position, you will be part of a dynamic team committed to creating unique and memorable experiences for our guests.

A motivated and enthusiastic individual with a passion for delivering exceptional guest service is encouraged to apply.

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