Guest Service Professional

Front Office Ambassador\We are currently seeking a highly motivated and vibrant Front Office Team member to join our friendly team.\As our next Guest Experience Team Member, you will:\\Deliver exceptional service from check in to check out and everywhere in between.\Be the first point of contact for guests and visitors, providing a warm welcome and ensuring...

Job Title: Night Guest Service AgentWe are seeking a highly skilled and motivated individual to join our front office team at Oaks Melbourne on Collins Hotel as a Night Guest Service Agent.This part-time role is perfect for a hospitality professional who enjoys working independently, delivering excellent guest service, and ensuring smooth overnight...

Transform your career with a role that sets you up for success! As a Housekeeping and Guest Services Professional, you will play a vital part in creating a clean, comfortable, and welcoming environment for hotel guests.The key responsibilities of this position include:Cleaning and refreshing guest roomsReplenishing amenities and suppliesMaintaining pantries...

Guest Experience ProfessionalThis role involves collaborating with guests to provide a seamless check-in and departure experience. The Guest Experience Professional will be responsible for handling general enquiries, engaging with guests and supporting the front office team in operational tasks.The ideal candidate will have experience working with property...

Hotel Ambassador OpportunityWe are seeking a dedicated professional to fill the role of Hotel Ambassador.As a key member of our team, you will be responsible for providing exceptional service to our guests, responding to their requests and needs, and ensuring that their stay with us is memorable. Your primary goal will be to deliver outstanding customer...

About the Assistant Manager RoleThis position is responsible for overseeing Guest Relations and ensuring the highest standards of customer service are met. The successful candidate will build relationships by engaging with guests and focusing on the pre-arrival and arrival experience.Key Responsibilities:Develop strong rapport with guests through authentic...

Front Office ManagerWe are seeking a Front Office Manager to join our team of dedicated professionals. As a key member of the front office and housekeeping departments, you will be responsible for overseeing daily operations, managing teams, and providing exceptional guest services.Main Responsibilities:Oversee the front office and housekeeping departments,...

Job Opportunity:Housekeeper/Room AttendantWe are seeking a diligent and detail-oriented individual to join our housekeeping team as a Housekeeper/Room Attendant.About the Role:Provide exceptional service to guests by ensuring that rooms are immaculately presented to hotel standards.Utilize Personal Protective Equipment (PPE) as required.Maintain a safe...

Guest Service ExcellenceDeliver exceptional guest experiences throughout their stay, including reservations, arrivals, and departures.Represent the hotel positively over the phone, email, and in person.Make recommendations about the local area.Respond to guest feedback, concerns, or complaints appropriately and follow up as needed.The ideal candidate will...

Company DescriptionAt Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That's why we offer the greatest career opportunities, industry training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.Who we areHotel Chadstone Melbourne MGallery is part...