Customer Relationship Officer
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relationship Officer. As a key member of our branch team, you will be responsible for providing exceptional customer service and building strong relationships with our customers.
Key Responsibilities:
- Meet customers' end-to-end banking needs across transaction activities, exploring needs and circumstances, and providing consumer lending and other financial solutions relevant to their lifestyle.
- Demonstrate a high level of ownership by building strong relationships with new and existing customers and the wider community.
- Actively engage customers to explore the best products and services to suit their needs.
- Comfortably work in a changing environment as we adapt to digitization and educate and support customers with their digital literacy and online banking needs.
About You:
- Demonstrated ability to achieve sales results through solutions that truly meet customers' needs.
- Ability to effectively communicate with new and existing customers face-to-face and over the phone.
- The ability to quickly learn new systems and processes.
- A high level of banking product knowledge, including transactions accounts, insurance, term deposits, and credit cards.
- Experience in consumer lending and the banking and finance industry - a plus but not essential.
Why Bendigo Bank?
We believe in creating a diverse and inclusive workplace where everyone can thrive. We offer on-the-job training and external development opportunities to help you grow and succeed in your career. If you're passionate about delivering exceptional customer service and building strong relationships, we'd love to hear from you.
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Customer Relationship Officer
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Customer Relationship Officer
1 month ago
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Melbourne, Victoria, Australia Relationship Matters Full time{"title": "Senior Finance and Payroll Coordinator", "description": "About the RoleWe are seeking a highly skilled and experienced Senior Finance and Payroll Coordinator to join our team at Relationship Matters. As a key member of our finance team, you will be responsible for managing a diverse range of bookkeeping, payroll, reporting, and compliance...
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