Customer Relationship Officer

2 weeks ago

Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time
About Us

Bendigo and Adelaide Bank is a leading financial institution that offers a unique blend of community spirit and professional expertise. Our team is dedicated to providing exceptional customer service and supporting the growth of our customers and communities.

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relationship Officer. As a key member of our branch team, you will be responsible for providing a seamless customer experience by meeting their banking needs and exploring opportunities to grow their financial well-being.

Key Responsibilities:

  • Build and maintain strong relationships with customers and the wider community
  • Provide expert advice on banking products and services to meet customer needs
  • Work collaboratively with colleagues to achieve sales results and grow customer loyalty
  • Stay up-to-date with industry trends and developments to ensure customers receive the best possible service

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to make a real difference in the lives of our customers and communities

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong product knowledge and a passion for delivering exceptional customer service
  • Ability to work collaboratively as part of a team

Why Choose Us?

Bendigo and Adelaide Bank is a values-driven organization that prioritizes the well-being of our customers, employees, and communities. We offer a unique blend of community spirit and professional expertise, making us an attractive choice for those who want to make a real difference in the world.

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