Customer Success Advocate
1 week ago
We are seeking a highly skilled and dedicated professional to join our team as a Customer Service & Success Specialist.
The successful candidate will be responsible for providing exceptional customer service, guiding individuals through the application journey with clarity and care, and working closely with credit and sales teams to resolve issues and ensure smooth processes.
Key Responsibilities:- Provide warm, professional support to homebuyers and brokers via various communication channels.
- Guide applicants through the application process, ensuring they understand their options and requirements.
- Follow up on leads, assist with documentation, and prepare applications in a timely and efficient manner.
- Collaborate with credit and sales teams to address customer concerns and prevent delays.
Requirements:
- Minimum 2 years of experience in a customer-focused role within the financial services or lending industry.
- Excellent written and verbal communication skills, with the ability to articulate complex information clearly and concisely.
- Familiarity with key terms such as LVR or serviceability (a plus).
- A passion for delivering exceptional customer service, with a positive attitude and strong attention to detail.
- An ability to thrive in a fast-paced, team-oriented environment.
-
Customer Success Advocate
2 weeks ago
Sydney, New South Wales, Australia beBeeLeadership Full time $110,000 - $140,000Job Title: Customer Success AdvocateWe are seeking a skilled and experienced Customer Success Advocate to lead our team of customer-facing professionals. This role involves working closely with customers to understand their needs, identify areas for improvement, and implement solutions to drive long-term success.Key Responsibilities:Customer Onboarding &...
-
Customer Success Advocate
1 week ago
Sydney, New South Wales, Australia Square Full timeOverviewCustomer Success Advocate role at Square. Join to apply for this position.Square is looking for a Customer Success Advocate to join the Customer Success team in Australia. You will support our Sellers (business owners) via phone and email to resolve issues, provide guidance, troubleshoot, and demonstrate how they can get the most out of Square's...
-
Customer Success Advocate
2 weeks ago
Sydney, New South Wales, Australia Square Full timeOverviewCustomer Success Advocate role at Square. Join to apply for this position.Square is looking for a Customer Success Advocate to join the Customer Success team in Australia. You will support our Sellers (business owners) via phone and email to resolve issues, provide guidance, troubleshoot, and demonstrate how they can get the most out of Square's...
-
Sales and Customer Success Advocate
1 week ago
Sydney, New South Wales, Australia beBeeAdvocate Full time US$65,000 - US$90,000**Job Overview**We are seeking a highly motivated Sales Development Representative to join our Sales and Customer Success team. This role involves supporting customers gain value from our product/service, advocating for customers by providing feedback to internal teams, and proactively identifying opportunities for expansion and limiting risk of churn.**Key...
-
Customer Success Advocate, Anz
2 weeks ago
Sydney, New South Wales, Australia Algolia Full timeAt Algolia, we're looking for a Customer Success Advocate (Renewals Manager) who is responsible for high volume / low touch engagements with a dedicated portfolio of customers with the Australia & New Zealand regions. As a CSA, you will engage with each customer proactively to identify risk and expansion potential. You are also responsible for ensuring each...
-
Customer Success Advocate
2 weeks ago
Sydney, New South Wales, Australia beBeeSuccess Full time $60,000 - $70,000Unlock Customer SuccessNutanix is looking for a dynamic Customer Success Representative to deliver exceptional customer service and improve customer retention and subscription renewals.About the OpportunityWe are seeking a talented professional with 3-5 years of experience in software sales and customer adoption, retention, and renewals. The ideal candidate...
-
Customer Success
2 weeks ago
Sydney, New South Wales, Australia Hays Full timeJoin a well know Australian Sturt-up on an initial 6 month contract**Customer Success/ Operations Lead****Your new Company**:- Join a well know Australian Strat-up that provides HR tailored solutions, on an initial 6 month contract.**Role Description**:- We're seeking a Customer Success Manager to ensure their clients' success and satisfaction. You'll build...
-
Customer Success Advocate
1 week ago
Sydney, New South Wales, Australia beBeeClient Full time $90,000 - $120,000Driving Client GrowthJob SummaryYou will have ownership of our clients customer journey including onboarding training and ongoing support to their organisation.Key ResponsibilitiesSupporting organisations to implement new software solutionsBuilding and maintaining positive client relationshipsScheduling regular check-in calls and reporting on client...
-
Customer Success Advocate
2 weeks ago
Sydney, New South Wales, Australia beBeeMotivator Full time $60,000 - $80,000Member Experience ManagerA globally recognised leader in the fitness sector, currently operates 46 Australian clubs across New South Wales and Victoria.We believe that fitness inspires people to excel - it takes courage, determination, and dedication.The Member Support Manager (MSM) at our Bond St club is responsible for taking overall management of member...
-
Customer Success Advocate
2 weeks ago
Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $75,000 - $85,000As a key player in our customer success team, you will have the autonomy to drive exceptional outcomes for current and prospective customers. Your primary responsibility will be to manage inbound enquiry channels, follow up on applications in progress, and provide ongoing support to existing customers.">We are seeking an individual who is compassionate, a...
