Sales and Customer Success Advocate

12 hours ago

Sydney, New South Wales, Australia beBeeAdvocate Full time US$65,000 - US$90,000

**Job Overview**

We are seeking a highly motivated Sales Development Representative to join our Sales and Customer Success team. This role involves supporting customers gain value from our product/service, advocating for customers by providing feedback to internal teams, and proactively identifying opportunities for expansion and limiting risk of churn.

**Key Responsibilities**

- Adoption and Success Management: Provide check-ins, training, address blockers to adoption, and offer best practice advice
- Customer Advocacy and Feedback: Advocate for customers by providing feedback to internal teams on how to better meet customer needs
- Account Retention and Expansion: Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions

**Required Skills and Qualifications**

- Service orientation: Actively seeks and develops strategies to help key stakeholders
- Problem solving: Identifies problems and develops logical solutions that address the problems
- Collaboration: Works with others by being open, clear in communication and listening to achieve goals

**Benefits**

We provide a supportive work environment, ongoing training and development opportunities, and a competitive compensation package.

**Why Work With Us**

We exist to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners. We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, we are for everyone.

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