Customer Success Advocate

20 hours ago

Sydney, New South Wales, Australia beBeeClient Full time $90,000 - $120,000

Driving Client Growth

Job Summary

You will have ownership of our clients customer journey including onboarding training and ongoing support to their organisation.

Key Responsibilities

  • Supporting organisations to implement new software solutions
  • Building and maintaining positive client relationships
  • Scheduling regular check-in calls and reporting on client health
  • Conducting thorough client reviews and identifying growth opportunities
  • Maintaining accurate records of client interactions
  • Contributing to product development and testing
  • Celebrating success with team members

Requirements

- Interest and/or experience in SaaS solutions
- 2+ years in customer success or customer service role
- Excellent communication and phone manner

Why This Role Matters

This is a unique opportunity to make a real impact on our clients' businesses and help drive their growth and success.

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