Guest Experience Specialist

15 hours ago

Brisbane, Queensland, Australia beBeeService Full time $45,000 - $58,000
Deliver Exceptional Guest Experiences

We are seeking a highly motivated and enthusiastic Guest Services Agent to join our team. Located in the heart of Brisbane, our fully equipped apartments offer stunning views of the city and the Brisbane River.

This role involves delivering exceptional service to our guests, including greeting and checking in, handling room requests and resolving any issues that may arise during their stay. You will also be responsible for maintaining accurate records of guest accounts and providing local information to guests and visitors.

To succeed in this role, you will need excellent communication skills, the ability to work under pressure and think on your feet to quickly resolve issues. A positive attitude and energy are essential for this role.

This is an exciting opportunity to join a dynamic and inclusive work environment where we encourage you to bring your real self to work. Our company offers limited opportunities to grow your career within a supportive network of like-minded professionals.

Key Responsibilities:

  • Deliver exceptional service to guests
  • Maintain accurate records of guest accounts
  • Provide local information to guests and visitors
  • Work effectively as part of a team to deliver seamless service

What We Offer:

  • A dynamic and inclusive work environment
  • Limited opportunities to grow your career
  • Special team member rates across Australia

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