Luxury Guest Experience Specialist

2 days ago

Brisbane, Queensland, Australia beBeeGuest Full time $52,000 - $82,000

About the Role

We are seeking a dedicated and passionate individual to join our team as a Luxury Guest Experience Specialist. As part of our vibrant inner-city precinct, you will have the opportunity to deliver exceptional guest experiences through connecting with visitors and guests.

Key Responsibilities:

  • To provide personalized service and exceed guest expectations by anticipating their needs and preferences.
  • To work collaboratively as part of a dynamic team environment, working together to elevate our guest experience to new heights.

Requirements:

  • You will be team centric and enjoy working towards common goals.
  • You have previous hotel guest service experience.
  • You have strong IT and process skills, with a strong attention to detail and familiarity with property management systems.
  • An availability to work across a 7-day roster, including evenings and nights.
  • You are motivated to provide the best possible guest experience.

Benefits:

  • A competitive salary package and benefits program.
  • A generous 50% F&B discount across all venues.
  • Lifestyle benefits including extra leave and wellness days.
  • Dedicated internal mobility program and reward scheme.
  • Online learning and career enhancement opportunities.
  • Personalized employee support network.

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