
Strategic Partnership Specialist
3 days ago
We are seeking an experienced Strategic Partnership Specialist to develop and maintain long-term relationships with key customers in the Perth region.
This role reports to the National Service Sales Manager and is responsible for driving customer experience by developing business opportunities that meet client needs.
- Build strong, collaborative relationships with existing and new customers.
- Develop strategic partnerships with key contacts within the business and externally.
- Plan, map, and maintain relationships at all levels of the account.
- Maintain current revenue and margin goals (booked values).
- Prepare service offer contract estimates, documents, and proposals.
- Assist with after-market project estimates, proposals, and tender responses; Prepare presentations to clients at executive management level, senior consultants, and principal contractors.
- Leverage existing relationships to maximize selling efficiencies by partnering with internal teams.
- Manage the sales process from end-to-end to ensure customer expectations are met.
Key qualifications include:
- Relevant degree or equivalent qualification.
- Proven experience in partnership development and account management.
- Strong negotiation, presentation, and relationship-building skills.
- Ability to analyze customer satisfaction data and develop corrective actions.
- Good understanding of contracting and tendering procedures.
- Knowledge of relevant statutory body requirements and industry standards.
- Exceptional communication and interpersonal skills.
- High-level technical capability and understanding.
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