Doorways Emergency Relief Support Specialist

1 week ago


Brisbane, Queensland, Australia beBeeCommunity Full time $79,521 - $108,155
Job Description

The Salvation Army is a Christian movement and one of Australia's largest charities, driven to make a difference in the lives and futures of others.

Our Doorways program provides person-centered care to community members experiencing financial or other forms of hardship through financial and material emergency relief.

As a strength-based and trauma-informed practitioner, you will engage people through early intervention and address long-term disadvantage to alleviate financial hardship and break the cycle of poverty.

Key Responsibilities
  1. Conduct interviews and assessments for emergency relief with community members in accordance with Doorways guidelines.
  2. Determine the assistance to be provided in line with Doorways standards of practice.
  3. Assist community members to access support services through referral and advocacy to service providers within and external to The Salvation Army, where appropriate.
  4. Escalate complex or unresolved matters.
Required Skills and Qualifications

To be successful in this role, you will require:

  • A Diploma level (preferred) or Certificate IV (minimum) qualification in a related field (Community Services etc).
  • Experience working in the community services sector.
  • Experience working with people from culturally and linguistically diverse backgrounds would be beneficial.
  • Experience working in a fast-paced environment (contact centre) would be highly regarded (for Phone Line ER Assessors).
Benefits

As a registered NFP we offer our eligible employees real and meaningful benefits such as:

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650).
  • Flexible working conditions.
  • Health, fitness and financial discounts / benefits.
  • Paid parental leave - 12 weeks.
  • Up to 8 weeks leave per year through our purchase leave scheme.
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity.
Others

We are committed to protecting children and young people from harm. All child-facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.



  • Brisbane, Queensland, Australia Employment Plus Au Full time

    Number of Positions Available:2- Start your career with The Salvation Army today- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.- ABOUT US- The Salvation Army is one of Australia's largest and...


  • Brisbane, Queensland, Australia beBeeCommunity Full time $68,344 - $82,200

    Emergency Relief SpecialistThe Salvation Army Doorways program offers holistic support to community members facing financial hardship or other forms of distress.We prioritize trauma-informed practices, working within a strength-based framework with a focus on building individual capacity, resilience, and well-being.This role is key to our Emergency Relief...


  • Brisbane, Queensland, Australia Employment Plus Au Full time

    Start your mission volunteer experience with The Salvation Army todayWe are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.ABOUT USThe Salvation Army is one of Australia's largest and most-loved...


  • Brisbane, Queensland, Australia Employment Plus Au Full time

    Number of Positions Available:1- Start your career with The Salvation Army today- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.- ABOUT US- The Salvation Army is one of Australia's largest and...


  • Brisbane, Queensland, Australia beBeeCare Full time $104,000 - $130,878

    Transform Lives as a Doorways Service CoordinatorAre you passionate about delivering exceptional support services to those in need?The Salvation Army's Doorways program provides person-centred care to community members facing financial crisis, hardship, or distress. Our team is committed to trauma-informed practices, strength-based approaches, and holistic...


  • Brisbane, Queensland, Australia beBeeAssessment Full time $52,000 - $71,000

    Job OverviewAs an Emergency Relief Assessor, you will play a vital role in providing support to community members who are experiencing financial crisis or hardship.Our team works within a strength-based context with holistic principles to build individual capacity and well-being.The Salvation Army Doorways program is dedicated to delivering person-centred...


  • Brisbane, Queensland, Australia Employment Plus Au Full time

    Number of Positions Available:1- Start your career with The Salvation Army today- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.- ABOUT US- The Salvation Army is one of Australia's largest and...


  • Brisbane, Queensland, Australia beBeeAssessment Full time $60,000 - $87,500

    Emergency Relief Assessor RoleWe are seeking a skilled and compassionate individual to join our team as an Emergency Relief Assessor.The successful candidate will be responsible for assessing community member needs and determining appropriate financial assistance and/or referrals. This is a full-time position, located on the Sunshine Coast.About the...


  • Brisbane, Queensland, Australia beBeeSupport Full time $60,000 - $75,000

    Job Title: Emergency Relief AssessorJob Description:The Salvation Army's Doorways program is a community-focused initiative that provides person-centred care to individuals experiencing financial crises or other forms of hardship. Our practitioners are trained in trauma-informed practices, working within a strength-based context with holistic principles to...


  • Brisbane, Queensland, Australia beBeeAssessment Full time $59,000 - $69,500

    Job DescriptionWe are seeking a professional to fill the role of Emergency Relief Assessor. This position is responsible for assessing community member needs and determining appropriate financial assistance.The successful candidate will conduct interviews and assessments with community members in accordance with Doorways guidelines, determine the assistance...