Superannuation Customer Support Specialist

6 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $70,000
Customer Service Expert

This role involves working with a highly motivated team to provide top-notch customer service and support. The ideal candidate will be responsible for handling customer inquiries, providing information on products and services, and assisting customers with their account and transactional needs.

About the Role:
  • Engage with customers via phone, email, or other communication channels to provide exceptional customer experience.
  • Assist customers with account-related transactions, such as contributions, rollovers, and withdrawals, while adhering to company policies and procedures.
  • Provide factual information about superannuation and insurance products and services without providing financial advice.
Key Qualifications:

The successful candidate will possess excellent communication and interpersonal skills, with the ability to work independently and as part of a team. Strong problem-solving and time management skills are also essential.

What We Offer:
  • A competitive salary package to support your financial goals.
  • Opportunities for professional development and growth within the company.
  • Access to an Employee Assistance Program, providing mental wellbeing resources, coaching, and therapy.

This is a full-time entry-level position that requires a strong customer service background, excellent communication skills, and the ability to work in a dynamic environment. If you're passionate, innovative, and committed to delivering exceptional customer experiences, we encourage you to apply.

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