Logistics Coordinator

5 days ago


Port Welshpool, Victoria, Australia Kelsian Group Full time
About the Role

We are seeking a highly skilled Logistics Coordinator to join our team in Perth, Australia. This is an exciting opportunity for someone who is passionate about delivering exceptional charter services and making a difference in the community.

Key Responsibilities:

  • Schedule and Coordinate Charter Services: Provide constructive customer service to all driver enquiries received through the Driver's Line and Operations inbox regarding charter movements, route planning, rostering, driver availability, and any other operational matters.
  • Execute Daily Operations: Schedule all school runs, charters, and route services based on customer requirements and execute them on time.
  • Identify Potential Service Failures: Monitor daily charter allocations and vehicle movements to identify potential service failures.
  • Resolve Operational Shortfalls: Resolve operational shortfalls caused by delays, incidents or breakdowns by reallocation or sourcing additional vehicles and drivers.
  • Roster Drivers: Roster drivers according to competency and availability.
  • Coordinate Vehicle Maintenance: Assist with the coordination of scheduled vehicle repair & maintenance based on asset availability and charter demand.
  • Provide Monthly Reports: Provide a monthly report detailing any shortfalls to key performance indicators and associated remedial action.
  • Conduct Retrospective Service Audits: Carry out retrospective service audits and historical data analysis to identify areas for improvement in the cost-effective delivery of high-level service.
What We're Looking For

Key Skills and Qualifications:

  • Flexibility: Adapt seamlessly and ability to problem solve.
  • Strong Communication: Demonstrate practical communication skills with a diverse range of people.
  • Team Player: Collaborate well within a team and take initiative when needed.
  • Creative Problem-Solving: Ability to work effectively under pressure and within tight timelines.
Benefits

Ongoing Commitment to Growth and Progression:

  • Ongoing Professional Development: Ongoing commitment to your growth and progression.
  • Employee Recognition Program: Employee Recognition and Rewards Program.
  • 24/7 Wellness Support: 24/7 Wellness Support – Employee Assistance Program.
  • Corporate Health Plan Discount: Corporate Health Plan Discount.
  • Supportive Team Environment: Supportive and friendly team environment.
Average Salary: $70,000 - $90,000 per annum
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