Logistics Coordinator
5 days ago
We are seeking a highly skilled Logistics Coordinator to join our team in Perth, Australia. This is an exciting opportunity for someone who is passionate about delivering exceptional charter services and making a difference in the community.
Key Responsibilities:
- Schedule and Coordinate Charter Services: Provide constructive customer service to all driver enquiries received through the Driver's Line and Operations inbox regarding charter movements, route planning, rostering, driver availability, and any other operational matters.
- Execute Daily Operations: Schedule all school runs, charters, and route services based on customer requirements and execute them on time.
- Identify Potential Service Failures: Monitor daily charter allocations and vehicle movements to identify potential service failures.
- Resolve Operational Shortfalls: Resolve operational shortfalls caused by delays, incidents or breakdowns by reallocation or sourcing additional vehicles and drivers.
- Roster Drivers: Roster drivers according to competency and availability.
- Coordinate Vehicle Maintenance: Assist with the coordination of scheduled vehicle repair & maintenance based on asset availability and charter demand.
- Provide Monthly Reports: Provide a monthly report detailing any shortfalls to key performance indicators and associated remedial action.
- Conduct Retrospective Service Audits: Carry out retrospective service audits and historical data analysis to identify areas for improvement in the cost-effective delivery of high-level service.
Key Skills and Qualifications:
- Flexibility: Adapt seamlessly and ability to problem solve.
- Strong Communication: Demonstrate practical communication skills with a diverse range of people.
- Team Player: Collaborate well within a team and take initiative when needed.
- Creative Problem-Solving: Ability to work effectively under pressure and within tight timelines.
Ongoing Commitment to Growth and Progression:
- Ongoing Professional Development: Ongoing commitment to your growth and progression.
- Employee Recognition Program: Employee Recognition and Rewards Program.
- 24/7 Wellness Support: 24/7 Wellness Support – Employee Assistance Program.
- Corporate Health Plan Discount: Corporate Health Plan Discount.
- Supportive Team Environment: Supportive and friendly team environment.
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