Dispatcher / Logistics Coordinator
5 months ago
Dispatcher / Logistics Coordinator
Founded in 1983, DEAN World Cargo has a long-established reputation as a leading supply chain logistics provider both in Australia and internationally. We work closely with a global network of partners to consistently add value for our customers as the industry evolves and grows in complexity.
We’re committed to providing our customers with the highest quality service and latest in smart solutions to meet a variety of shipping requirements across multiple industries. We never take a one-size-fits-all approach; instead, we’ll work closely with you to understand your specific needs and how to address them in a cost-effective and efficient manner.
Responsibilities for Dispatcher
Take emergency and non-emergency calls
Remain calm for the caller on the line
Come up with a solution for the problem
Ensure that all notes are being taken properly
Effectively communicate with the caller and dispatch team
Schedule drivers routes to ensure optimal utilization of manpower and equipment
Helps create and maintain role-related workflows
Learn how to use the basic computer and headset equipment
Ensure that the caller was taken care of by communicating with the vehicle
Qualifications for Dispatcher
High School diploma
Ability to follow procedures and regulations
Ability to remain calm in a stressful situation
Fluent in English
Incredible multitasking abilities
Great communication skills
Ability to rapidly input information into a data entry system
Great customer service skills
Ability to schedule and follow through with callers
Advantages
Permanent full-time position
Medical and dental insurance from the first day on the job
Monday to Friday 9:00am - 5:00pm fixed day shift
Pay from AUD 35 to 40 per hour
2 weeks of vacation + paid days in the holiday season
Casual dress code
Free on-site parking
Position is available for immediate start
Successful applicants will be brought on with the company permanently.
**Salary**: $35.00 - $40.00 per hour
**Benefits**:
- Company car
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus
- Overtime pay
Work Authorisation:
- Australia (preferred)
Work Location: In person
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