Dispatcher / Logistics Coordinator

5 months ago


Port Melbourne, Australia DEAN WORLD CARGO PTY LTD Full time

Dispatcher / Logistics Coordinator

Founded in 1983, DEAN World Cargo has a long-established reputation as a leading supply chain logistics provider both in Australia and internationally. We work closely with a global network of partners to consistently add value for our customers as the industry evolves and grows in complexity.

We’re committed to providing our customers with the highest quality service and latest in smart solutions to meet a variety of shipping requirements across multiple industries. We never take a one-size-fits-all approach; instead, we’ll work closely with you to understand your specific needs and how to address them in a cost-effective and efficient manner.

Responsibilities for Dispatcher

Take emergency and non-emergency calls

Remain calm for the caller on the line

Come up with a solution for the problem

Ensure that all notes are being taken properly

Effectively communicate with the caller and dispatch team

Schedule drivers routes to ensure optimal utilization of manpower and equipment

Helps create and maintain role-related workflows

Learn how to use the basic computer and headset equipment

Ensure that the caller was taken care of by communicating with the vehicle

Qualifications for Dispatcher

High School diploma

Ability to follow procedures and regulations

Ability to remain calm in a stressful situation

Fluent in English

Incredible multitasking abilities

Great communication skills

Ability to rapidly input information into a data entry system

Great customer service skills

Ability to schedule and follow through with callers

Advantages

Permanent full-time position

Medical and dental insurance from the first day on the job

Monday to Friday 9:00am - 5:00pm fixed day shift

Pay from AUD 35 to 40 per hour

2 weeks of vacation + paid days in the holiday season

Casual dress code

Free on-site parking

Position is available for immediate start

Successful applicants will be brought on with the company permanently.

**Salary**: $35.00 - $40.00 per hour

**Benefits**:

- Company car

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus
- Overtime pay

Work Authorisation:

- Australia (preferred)

Work Location: In person



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