Operational Logistics Coordinator

1 week ago


Port Welshpool, Victoria, Australia Kelsian Group Full time

About the Opportunity

We are seeking an experienced Operations Coordinator to join our team at Horizons West, part of Kelsian Group Limited. The successful candidate will be responsible for scheduling charter work and coordinating daily operations of drivers and vehicles.

Key Responsibilities:

  • Provide exceptional customer service to all driver enquiries regarding charter movements, route planning, rostering, and operational matters.
  • Schedule school runs, charters, and route services based on customer requirements and execute them efficiently.
  • Monitor daily charter allocations and vehicle movements to identify potential service failures.
  • Resolve operational shortfalls caused by delays, incidents, or breakdowns by reallocation or sourcing additional resources.
  • Roster drivers according to competency and availability.
  • Assist with vehicle maintenance coordination based on asset availability and charter demand.
  • Conduct regular service audits and historical data analysis to improve cost-effective delivery of high-level services.

What We're Looking For

  • Flexibility: Adaptability and problem-solving skills.
  • Strong Communicator: Practical communication skills with diverse stakeholders.
  • Team Player: Collaborative mindset and willingness to take initiative.
  • Creative: Ability to work effectively under pressure and meet tight deadlines.

Experience Needed

  • 2 years experience in a similar role (preferred).
  • Understanding of Industry Awards and financial principles to inform work execution.
  • Sound geographical knowledge of Perth metropolitan area and regional WA.
  • Ability to work autonomously and within a team environment.
  • Advanced computer literacy.

Compensation and Benefits

  • Estimated annual salary: $65,000 - $80,000 AUD, depending on experience.
  • Ongoing commitment to career growth and progression.
  • Employee Recognition and Rewards Program.
  • 24/7 Wellness Support – Employee Assistance Program.
  • Corporate Health Plan Discount.
  • Supportive and friendly team environment.

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