Operations Director
1 month ago
A. Position Summary
Overview of the Operations Manager Role
The Operations Manager is a pivotal role within the 1-800-GOT-JUNK? franchise, responsible for ensuring the smooth operation of daily activities. This position plays a critical part in driving business growth, efficiency, and profitability.
B. Key Responsibilities
- Develop and implement operational strategies to maximize performance and customer satisfaction
- Oversee daily route efficiencies, ensuring timely completion of jobs and high-quality execution
- Lead and motivate a team of 10-15 Truck Team Members, fostering a positive work environment and promoting employee growth
- Maintain accurate records of sales, estimates, and operational details in supporting information systems
- Perform administrative tasks, including payroll, invoicing, and accounts payable/receivable
C. Education and Experience
The ideal candidate will possess a degree in Business, Operations Management, or a related field and have at least 2+ years of experience in operations management, with a proven track record of driving business growth and efficiency.
Key Skills and Knowledge
- Excellent communication and leadership skills
- Strong analytical and problem-solving abilities
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Familiarity with business and financial principles
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