Customer Service Director
2 months ago
Parkroyal Pty Ltd t/a City Carpet Cleaners is seeking a Customer Service Director to join its management team.
Key Responsibilities:
- Leadership Role: Work with the management team to ensure the effective and efficient management and operation of services to customers.
- Relationship Building: Develop and maintain relationships with key stakeholders, including private and business clients, at an arm's length.
- Policies and Procedures: Develop, implement and administer effective customer service policies, procedures and guidelines.
- Team Management: Lead, manage and develop customer service staff to respond to customers' needs.
- Complaint Resolution: Assist with resolving customer complaints and ensuring that customers are provided with accurate information.
- Risk Management: Establish and implement a risk management system.
- Induction and Feedback: Assist with the induction of employees/subcontractors and seek feedback from customers to improve services.
Requirements: A relevant AQF diploma level qualification and demonstrated relevant experience of at least 1 year.
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Customer Service Director
1 month ago
Osborne Park, Australia Parkroyal Pty Ltd ta City Carpet Cleaners Full timeAbout Parkroyal Pty Ltd t/a City Carpet CleanersWe are a reputable provider of carpet cleaning services, committed to delivering exceptional customer experiences.
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Funeral Service Director
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Customer Service Director
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Customer Service Officer
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Customer Service Ambassador
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Customer Service Officer
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Customer Service Officer
4 months ago
Osborne Park, Australia Workskil Australia Ltd Full time**About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a full time, ongoing basis and...
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Customer Service Representative
4 weeks ago
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