Claims Specialist
5 days ago
We are seeking a highly skilled Claims Specialist to join our Customer Operations team at Open. As a Claims Specialist, you will be responsible for managing customer claims to fulfillment, ensuring a seamless experience for our customers.
Key Responsibilities:
- Advocate for customers and keep them updated on each step of the process.
- Manage customer claims to fulfillment and return the customer to their pre-claim position.
- Communicate with customers via phone and email.
- Accurately assess coverage and make determinations on Car or Home claims.
- Work closely with our suppliers to ensure the best outcomes for our customers.
- Maintain a high standard of compliance and ethical decision making.
What We Offer:
- Competitive compensation.
- High levels of autonomy and trust to help you perform at your best.
- Annual professional development allowance.
- Weekly team lunches and regular social events.
About Us:
Open is a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable. We believe in using business as a force for good and are committed to providing an inclusive environment for all employees.
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