Client Services Representative

4 days ago


Chatswood, Australia EBR Full time
Client Services Executive

Our client, a leading global financial company, is seeking a highly motivated and results-driven Client Services Executive to join their team in Chatswood, Sydney. As a key member of the team, you will be responsible for providing exceptional support to clients and contributing to the company's business development plan.

Key Responsibilities:
  • Deliver timely and effective support to clients, ensuring a positive experience and building strong relationships.
  • Proactively identify opportunities to improve client satisfaction and experience.
  • Maintain high standards of client service, adhering to company policies and procedures.
  • Collaborate with the team to achieve individual and team KPIs and SLAs.
  • Respond to client inquiries and resolve issues in a professional and efficient manner.
  • Participate in targeted outbound calling initiatives to drive business growth.
  • Ensure compliance with regulatory requirements, including RG146 certification.
Requirements:
  • Excellent communication and presentation skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Eligibility to work in Australia with a valid working Visa.

Our client values a candidate with a strong work ethic, a willingness to learn, and a passion for delivering exceptional client service. If you are a motivated and results-driven individual looking for a challenging role in a dynamic company, please apply now.



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