Executive Hotel Manager

6 days ago

Sydney, New South Wales, Australia InnVest Real Estate Investment Trust Full time
Job Summary

The General Manager is responsible for overseeing all aspects of hotel operations, including guest relations, front desk, sales, housekeeping, maintenance, product quality, accounting, team building, and staff development.

Key Responsibilities
  • Manage all aspects of the business, including financial success, budgeting, forecasting, yield, and revenue management.
  • Develop, prepare, execute, and achieve financial goals, manage all sources of revenue, and maintain fair market share.
  • Focus on maintaining established cost and quality standards, maximizing profits, developing and retaining employees, and exceeding guest expectations.
  • Responsible for the development and execution of business plans, including sales & marketing plans, and determine the Hotel's pricing strategy.
  • Leadership and management of all departments and employees, oversee day-to-day operations, control purchases and inventories, and represent the hotel in appropriate hotel, tourism, and business associations.
  • Responsible for strong community involvement, create an environment that ensures 100% Guest Satisfaction, and communicate, promote, implement, and maintain all Brand and management group policies, procedures, and standards throughout the hotel.
  • Ensure that all appropriate systems and controls are in place to produce accurate monthly financial reports, maintain product and service quality standards, and initiate corrective action when required.
  • Recruit, supervise, coach, discipline, and evaluate direct reports, protect the hotel and its assets through enforcing and maintaining a preventive maintenance program, and ensure employee and guest safety, orderly operations, good appearance, compliance with brand and legislative standards.
Requirements
  • Minimum 5 years hospitality managerial experience in a larger full-service accommodation establishment.
  • Proven leadership, entrepreneurial, and decision-making skills, ability to interact and coach all levels of management & staff in a professional manner.
  • Experience in staff management: recruitment, training & motivation, background in the development & execution of business, marketing & sales plans & operating budgets.
  • Proven track record in revenue management, exceeding market share and sales targets, above average proficiency/familiarity with computerized systems.
  • Ability to work within deadlines, familiarity with accounting principles, strong financial planning, revenue management, and organizational skills.
  • Ability to analyze data and establish appropriate action plans, excellent time management, computational and analytical abilities, and keen attention to detail and accuracy.

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