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Hotel Operations Manager

2 months ago

Sydney, New South Wales, Australia Accor Full time

About the Role

The General Manager will be responsible for overseeing all aspects of hotel operations, ensuring the highest standards of guest satisfaction, profitability, and employee engagement in one of Australia's most iconic locations.

This role oversees 2 hotels in the Darling Harbour precinct, and we are looking for an experienced leader with previous experience in a large hotel or multi-hotel operation preferable.

Key Responsibilities

  • Lead, inspire, and mentor a team of hospitality professionals, fostering their individual growth and contributing to the business's overall success.
  • Develop and execute strategic plans aimed at boosting revenue, streamlining operations, and elevating the guest experience.
  • Provide support to all departments to ensure the attainment of operational targets and alignment with organisational goals.
  • Oversee marketing and sales initiatives to optimise occupancy rates and revenue generation.
  • Champion employee engagement initiatives, nurturing a collaborative and inclusive environment for all our Heartists to thrive.

Requirements

  • A qualification in hotel management, hospitality management, commerce or business administration would be highly regarded.
  • A minimum of five years of experience in hotel general management is required.
  • Proven track record of successfully managing hotel operations and delivering outstanding financial results.
  • Demonstrated success in driving the commercial performance of the business and delivering on KPIs
  • Passionate to develop self and others
  • Clear communication, creating impactful relationships with your team
  • Fosters a positive owner relationship while and maximising performance

About Accor

Accor, a global leader in hospitality, is dedicated to creating unforgettable experiences for guests worldwide. With a portfolio of over 5,000 hotels in 110 countries, Accor offers unparalleled opportunities for career growth and development.

As part of the Accor family, you'll be empowered to unleash your potential, collaborate with passionate professionals, and make a positive impact on the world of hospitality.