Customer Service Specialist

1 month ago


Acacia Ridge, Queensland, Australia Bluescope Full time

Job Title: Customer Service Specialist

About the Role:

We are seeking a highly skilled Customer Service Specialist to join our team at BlueScope. As a key representative for our customers, you will be responsible for delivering exceptional service and support to our valued accounts.

Key Responsibilities:

  • Provide leadership support and coaching to the broader team of account professionals
  • Partner with internal departments to implement and deliver cost-effective and efficient supply chain solutions for our customers
  • Use analytical skills to make data-based insights and identify opportunities for growth and improvement
  • Lead improvements with our systems and processes, implementing changes for internal teams and customers

Requirements:

  • Strong commitment to providing and fostering an exceptional customer experience
  • Superior attention to detail with the ability to resolve issues and identify solutions
  • Intermediate to advanced skills of MS Office, including MS Excel
  • Ability to work with ambiguity and constant change in a fast-paced environment

About BlueScope:

At BlueScope, we are committed to creating strength for the future through our people, products, and solutions. We offer a positive, inclusive work environment where every employee feels respected and valued to be their authentic selves. We welcome people of all backgrounds, skills, experiences, and perspectives.

What We Offer:

  • Lifelong learning culture to support your future career pathways
  • Opportunities to build skills specific to your role and aspirations
  • Positive, inclusive work environment where we look out for each other's safety and wellbeing

How to Apply:

Visit our website at www.bluescope.com/auscareers to learn more about this opportunity and submit your application.



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