Customer Service Specialist
1 month ago
Job Title: Customer Service Specialist
About the Role:
We are seeking a highly skilled Customer Service Specialist to join our team at BlueScope. As a key representative for our customers, you will be responsible for delivering exceptional service and support to our valued accounts.
Key Responsibilities:
- Provide leadership support and coaching to the broader team of account professionals
- Partner with internal departments to implement and deliver cost-effective and efficient supply chain solutions for our customers
- Use analytical skills to make data-based insights and identify opportunities for growth and improvement
- Lead improvements with our systems and processes, implementing changes for internal teams and customers
Requirements:
- Strong commitment to providing and fostering an exceptional customer experience
- Superior attention to detail with the ability to resolve issues and identify solutions
- Intermediate to advanced skills of MS Office, including MS Excel
- Ability to work with ambiguity and constant change in a fast-paced environment
About BlueScope:
At BlueScope, we are committed to creating strength for the future through our people, products, and solutions. We offer a positive, inclusive work environment where every employee feels respected and valued to be their authentic selves. We welcome people of all backgrounds, skills, experiences, and perspectives.
What We Offer:
- Lifelong learning culture to support your future career pathways
- Opportunities to build skills specific to your role and aspirations
- Positive, inclusive work environment where we look out for each other's safety and wellbeing
How to Apply:
Visit our website at www.bluescope.com/auscareers to learn more about this opportunity and submit your application.
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