Customer Service Coordinator

3 days ago


Acacia Ridge, Queensland, Australia Richard Jay Full time

Are you looking for a rewarding career opportunity in customer service? We have an exciting full-time position available as a Customer Service Coordinator at Richard Jay, a leading provider of laundry and warewashing solutions to hospitality, healthcare, government, and community operations.

Salary: Estimated $65,000 - $80,000 per annum, depending on experience.

About the Role

We are seeking a highly motivated and energetic individual to join our team. As a Customer Service Coordinator, you will be responsible for providing exceptional customer service, processing customer requests, and maintaining accurate records.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a team environment. Previous experience in customer service or a related field is highly desirable.

Key Responsibilities:

  • Provide outstanding customer service to internal and external customers.
  • Process customer requests in a timely and efficient manner.
  • Maintain accurate records and reports.
  • Collaborate with the sales and service teams to ensure seamless customer experiences.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Previous experience in customer service or a related field.
  • Proficient in Microsoft Office applications, including Excel.

About Us

Richard Jay is a wholly owned Australian company with a genuine national footprint. We pride ourselves on our commitment to customer satisfaction and our dedication to delivering high-quality products and services. Our team is passionate about what we do, and we're always looking for like-minded individuals to join us.



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