Customer Service Representative
1 day ago
At BlueScope, we're looking for a skilled Customer Service Specialist to join our team. As a key representative for our customers, you'll be responsible for delivering exceptional service and support to our valued accounts.
This role offers a unique opportunity to work closely with our Customer Service Manager and provide leadership support to the team. You'll be responsible for implementing and delivering cost-effective supply chain solutions that meet our customers' needs.
Key Responsibilities:
- Provide superior customer service and support to our key accounts
- Work with internal stakeholders to deliver product solutions that meet customer needs
- Undertake analysis projects to identify customer trends and behaviors
- Coach and mentor the team to strengthen capability
- Lead improvements in our systems and processes
What We're Looking For:
- Strong commitment to customer service and experience in managing client accounts
- Superior attention to detail and ability to resolve issues
- Intermediate to advanced skills in MS Office, including MS Excel
- Ability to work in a fast-paced environment and adapt to change
- Effective influencer who can build strategic partnerships
About BlueScope:
- We're a global company with a strong commitment to innovation and sustainability
- We offer a positive and inclusive work environment where every employee feels valued and respected
- We're passionate about creating strength for the future through our people, products, and solutions
Why Work at BlueScope:
- Learn and develop as you grow with our lifelong learning culture
- Create innovative solutions that make a difference
- Experience a positive and inclusive work environment
- Deliver work that matters and makes a difference in our communities
We're committed to fostering an inclusive environment where every employee feels respected and valued. We welcome people of all backgrounds, skills, experiences, and perspectives to apply. Come and discover us at www.bluescope.com/auscareers.
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