Operations Support Coordinator

4 weeks ago

Sydney, New South Wales, Australia CEVA Logistics Full time
About CEVA Logistics

We are a global leader in supply chain solutions, connecting people and products worldwide. With operations in 170 countries and a team of over 110,000 employees, we strive to deliver excellence in contract logistics and transportation services.

Job Summary

We are seeking an Operations Support Coordinator to join our team in Fully Remote or Hybrid Work Arrangement. This role will provide administrative support to the Finished Vehicle Logistics (FVL) Operations Manager and their direct reports, ensuring efficient handling of administrative processes and activities necessary for day-to-day operations.

About the Role
  • Provide comprehensive administrative support, including setting up meetings, managing schedules, and collecting data as required.
  • Assist with general administrative tasks and ad-hoc requests from the Operations Manager and team.
  • Manage the shared mailbox for the Operations team, addressing and responding to incoming queries promptly.
  • Collaborate closely with fleet allocators and the wider operations team to address customer queries, manage manifesting time slots, and communicate about late or priority vehicles.
  • Handle customer calls regarding collections, deliveries, and updates on late vehicles.
  • Oversee state-specific customer needs, including handling contacts, reports, and requirements.
  • Provide quotes and handle booking requests to ensure a smooth operational process.
  • Oversee tasks related to the QHSE system, ensuring compliance with company policies.
Requirements
  • Bachelor's degree in Business Administration, Supply Chain Management, or relevant field.
  • 1-3 years of experience in an administrative support role, preferably in logistics or supply chain industry.
  • Basic to intermediate proficiency in Microsoft Excel for data entry and simple data manipulation.
  • Awareness of health, safety, and environment management practices.
  • Strong organizational skills with ability to prioritize tasks and meet deadlines.
  • Excellent verbal and written communication skills.
  • Ability to handle pressured situations calmly and professionally.
  • Strong customer service orientation with ability to build positive relationships.
About the Salary and Benefits

This role offers a competitive salary ranging from $55,000 to $75,000 per annum, depending on experience and qualifications. We also offer a range of employee benefits designed to support your wellbeing and career growth, including flexible work arrangements, professional development opportunities, and financial wellbeing programs.

Diversity and Inclusion

CEVA Logistics is an equal employment opportunity workplace, committed to diversity and inclusion. We welcome applicants from diverse backgrounds and encourage all qualified candidates to apply without regard to indigenous status, race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other characteristic.

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