Fitness Consultant

4 weeks ago


Bayside, New York, Australia Goodlife Health Clubs Full time

About the Role:

We are seeking a highly motivated and customer-focused Member Support Consultant to join our team at Goodlife Health Clubs.

As a Member Support Consultant, you will play a key role in building and maintaining a thriving membership base by providing exceptional customer service and sales support.

Key Responsibilities:

  • Proactively contribute to club sales budget through sales promotions and referrals campaigns
  • Generate and convert high-quality sales leads through community outreach and referrals
  • Achieve the required number of lead contacts via telephone to maximise sales opportunities
  • Provide sales presentations and tours to prospective members
  • Create great member journeys through positive and personalised interactions
  • Achieve successful outcomes to enquiries
  • Open and close the club as per the club roster
  • Active involvement in member retention programs to inspire members to continue their fitness journey
  • Regular service calls to new and existing members to keep them engaged in their journey

About You:

  • Current First Aid & CPR certificates
  • Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
  • The ability to solve problems and overcome obstacles
  • Outstanding communication abilities to listen, understand, empathise and influence others
  • Tenacity with a natural drive to achieve individual targets and team goals
  • Customer-focused with a desire to achieve exceptional customer outcomes

What We Offer:

  • A realistic OTE of $70,000-$75,000 (made up of base salary and commission), plus super
  • A complimentary all-access Goodlife membership
  • Anniversary leave days and an additional free gym membership for friends and family as part of our "recognition for service awards"
  • Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group

About Goodlife Health Clubs:

Goodlife Health Clubs is Australia's premier, privately-owned fitness organisation, operating 97 premium clubs across Queensland, Victoria, South Australia, and Western Australia.

We pride ourselves on empowering our team to be their authentic selves at work and welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability and from other diverse backgrounds.



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