Fitness Career Starter

4 days ago


Bayside, New York, Australia Goodlife Health Clubs Full time

At Goodlife Health Clubs, we're looking for a talented Member Support Consultant to join our team at our Mornington club.

About the Opportunity

This is an exciting role that offers the chance to inspire others and positively impact the health, well-being, and confidence of people across your community.

As a Member Support Consultant, you'll play an essential role in building and maintaining a thriving Goodlife Health Club membership base. You'll be the first point of contact for prospective members, helping them begin their wellness journey with us.

Key Responsibilities
  • Proactively contribute to club sales budget through sales promotions and referrals campaigns
  • Generate high-quality sales leads through community outreach, seeking referrals, and identifying new business opportunities
  • Achieve required number of lead contacts via telephone to maximise sales opportunities
  • Provide sales presentations and tours to prospective members
  • Create great member journeys via positive and personalised interactions
  • Achieve successful outcomes to enquiries
  • Open and close the club as per the club roster
  • Active involvement in member retention programs, inspiring members to continue their fitness journey
About You
  • Current First Aid & CPR certificates
  • Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
  • The ability to solve problems and overcome obstacles
  • Outstanding communication abilities - able to listen, understand, empathise and influence others
  • Tenacity with a natural drive to achieve individual targets and team goals
  • Customer focused with a desire to achieve exceptional customer outcomes
What We Can Offer You

We offer a competitive salary range of $70,000-$75,000 (base salary and commission), plus superannuation benefits.

You'll also receive a complimentary all-access Goodlife membership, anniversary leave days, and additional free gym memberships for friends and family as part of our recognition for service awards.

Elevate your professional and personal growth with access to our industry-leading learning and development content, including online courses and Blinkist reading resources.



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