Fitness and Wellness Consultant
4 weeks ago
About Goodlife Health Clubs
We are a leading fitness organisation in Australia, operating 97 premium clubs across Queensland, Victoria, South Australia, and Western Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings.
The Role
We are seeking a highly motivated and customer-focused individual to join our team as a Member Support Consultant. As a key member of our club team, you will play a vital role in building and maintaining a thriving membership base.
Key Responsibilities
- Proactively contribute to club sales budget through sales promotions and referrals campaigns
- Generate and convert high-quality sales leads through community outreach, referrals, and identifying new business opportunities
- Achieve the required number of lead contacts via telephone to maximise sales opportunities
- Provide sales presentations and tours to prospective members
- Create great member journeys through positive and personalised interactions
- Achieve successful outcomes to enquiries
- Open and close the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey
About You
- Current First Aid & CPR certificates
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems and overcome obstacles
- Outstanding communication abilities - able to listen, understand, empathise and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer-focused with a desire to achieve exceptional customer outcomes
What We Offer
- A realistic OTE of $70,000-$75,000 (made up of base salary and commission), plus super
- A complimentary all-access Goodlife membership
- Anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group
About Fitness and Lifestyle Group
We are the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.
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