Loyalty Marketing Specialist
1 week ago
Cotton On Group is a global fashion and lifestyle brand that empowers people to look, feel and be the best version of themselves. We create everyday products to make everyday experiences better. Our brand values include celebrating diversity and inclusivity, amplifying important issues, and listening to our community.
About the RoleWe are seeking a highly skilled Loyalty Marketing Specialist to join our team. As a key member of our loyalty program, you will be responsible for delivering a lifecycle marketing plan to identify strategies and tactics to optimize performance. You will work closely with our Loyalty Manager to create marketing plans that suit different regions and collaborate with key stakeholders to manage campaigns end-to-end.
Key Responsibilities- Develop and implement a lifecycle marketing plan to optimize loyalty program performance
- Collaborate with the Loyalty Manager to create marketing plans for different regions
- Manage campaigns end-to-end, including project planning, execution, and evaluation
- Work with key stakeholders to ensure alignment and effective communication
- Monitor and analyze data to inform future customer growth and program development
- Demonstrated experience working in a similar Loyalty Specialist role or extensive experience in a Loyalty Coordinator position
- Degree or qualification in a relevant field, such as Marketing
- Experience working with loyalty programs, specifically tiered programs
- Proven experience in delivering marketing campaigns within a global retailer
- Solid project management skills with the ability to manage multiple marketing campaigns
- A passion for utilizing data to inform customer growth and program development
- Strong interpersonal skills with the ability to communicate and influence key stakeholders and team members
Cotton On Group is committed to creating a culture centered in belonging, where each individual can show up as their whole self and have an equal opportunity to succeed. We value diversity, inclusivity, and ethics, and we are proud of our diverse global workforce of 20,000 team members from countless nationalities.
Benefits- 50% team member discount off all brands (excluding Ceres Life, which is 30% off)
- A world-class office with a state-of-the-art Wellness Centre featuring spa therapists, holistic health experts, and free fitness classes
- A brand-new childcare centre onsite with incredible facilities and subsidised cost
- The Beckley, our in-house café with chef-prepared healthy meals, coffee, and snacks
- Flexible working arrangements to enable you to find the right working rhythm
- Competitive salary packaging to ensure we are constantly benchmarking to industry
- An Employee Assistance Program for you and your family
- Returning from maternity leave or primary carer parental leave? Work part-time and get paid full-time for 2 months
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