Technical Services Specialist

2 days ago


Melbourne, Victoria, Australia Court Services Victoria Full time
Job Title: Technical Services Specialist

Salary Range: AU$90,000 - AU$110,000 per year.

We are looking for a highly motivated Technical Services Specialist to join our team at Court Services Victoria. As a Technical Support Analyst, you will be responsible for providing expert technical support to users, including judiciary, in the setup of mobile, telephony, desktop devices, and supporting audio visual related issues.

This is an exciting opportunity to work with a leading organization in Australia, contributing to level 1 and level 2 support, assisting with various IT projects from development to implementation, and logging incidents and support requests promptly and accurately.

About This Role:

  1. Provide technical support to users, including judiciary, in the setup of mobile, telephony, desktop devices, and supporting audio visual related issues
  2. Contribute to level 1 and level 2 support, assisting with various IT projects from development to implementation
  3. Log incidents and support requests promptly and accurately
  4. Engage with stakeholders at all levels of the organisational structure and demonstrate excellent problem-solving skills
  5. Demonstrate a commitment to delivering high-quality IT services, be self-motivated, and aim to improve outcomes
  6. Demonstrate expertise in PC hardware, software, and LAN/WAN facilities


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