Commercial Banking Specialist

1 month ago


Hobart, Tasmania, Australia ANZ Full time

About Us

At ANZ, we're committed to improving the financial wellbeing and sustainability of our customers. Our goal is to provide innovative solutions that meet their needs and help them achieve their goals.

About the Role

Role type: Permanent, full time

Role location: ANZ Branch

As a Commercial Home & Investment Lending Manager, you will be responsible for supporting the mid-market Commercial segment in their whole of wallet aspirations. You will do this by increasing home loan penetration within customer portfolios through proactive engagement with stakeholders across the value chain.

You will partner with commercial bankers to drive revenue, through joint ownership of client relationships, ensuring a healthy pipeline of customer acquisition and retention. You will be a subject matter expert in all facets of consumer lending to high value clients with complex needs.

You will coach customers through each step of the journey towards an ongoing improvement in financial wellbeing.

What will your day look like?

As a Commercial Home and Investment Lending Manager with ANZ:

  • You will be a dedicated home and investment lending specialist to the mid-market Commercial client – responsible for identifying appropriate products and solutions to meet your customer's needs.
  • You will partner with commercial bankers and co-manage clients to deepen relationships in attaining whole of wallet. You will take a holistic approach, helping customers achieve their home or investment property goals while protecting their financial wellbeing.
  • You will be a driver of Commercials' portfolio growth, both by maximising customer inflow and minimising customer attrition. You will contribute to Retail district performance by seeking to outperform against individual target.
  • You will develop strong knowledge of your local market, highlight emerging trends and drive customer and stakeholder referrals.
  • You will embrace opportunities for change and continuous improvement, proactively sharing learnings with others in the wider team and with other ANZ teams and partners.
  • You will coach and support Commercial business partners to provide the best possible customer experience, providing advice and expertise and helping solve problems and challenges.
  • You will adhere to ANZ's policies, processes and standards and you will role model strong risk management by consistently demonstrating full compliance to risk measures.

What will you bring?

To be successful in this role, you will ideally bring:

  • Previous credit experience with deep product and market knowledge. Proven ability in achieving results through relationship sales & customer service
  • Strong interpersonal skills, with a proven track record of developing relationships across teams. Strong financial acumen with understanding of different lending structures. Extensive relationship management and negotiation skills
  • Excellent interpersonal and communication skills
  • Embraces change. Proactive and shows initiative in building long term reciprocal relationships with stakeholders
  • High attention to detail and commitment to quality.
  • Contributes to a collaborative environment
  • Previous lending experience (Consumer or Commercial)
  • Knowledge and experience in dealing with SMEs.

So why work with us?

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for the job title.



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