Customer Experience and Transformation Specialist

About BupaBupa is an international healthcare group committed to helping people live longer, healthier, happier lives. With over 70 years of experience, we strive to make a better world by delivering high-quality health and care services.Job OverviewWe are seeking a Customer Experience Transformation Specialist to join our Melbourne office for a 12-month...

About the RoleThe Customer Experience Transformation Specialist will be a key member of the transformation team at Darebin City Council, driving customer-centric approaches and solutions to enhance the community's experience.This role involves coordinating and conducting customer research to identify community needs, supporting the development of a customer...

About the Role">As a Customer Experience Transformation Lead at Bupa, you will play a pivotal role in shaping the future of our service offerings and driving meaningful change. This is an opportunity to be at the forefront of transforming customer experiences by designing and implementing target-state service journeys.Key Responsibilities">You will lead the...

Transforming the Energy LandscapeAt AGL, we're redefining the future of energy by harnessing the power of innovation and customer-centricity. As a Customer Specialist, you'll play a pivotal role in shaping this vision by delivering exceptional support and building meaningful relationships with our customers.About the Role:Our Electrification & Innovation...

At Tennis Australia, we are on a mission to revolutionize the digital experience for our customers. We are seeking an exceptional Digital Experience Transformation Specialist to join our Digital Team and lead the transformation of our digital presence.About the RoleThis is an exciting opportunity for a skilled Lead Experience Designer to cultivate the...

About the RoleWe are seeking a Customer Experience Specialist to deliver exceptional service to our customers, understanding their needs and circumstances to find the right solutions. You will work in a dynamic environment, moving between front-of-house concierge, finding solutions and educating customers, as well as providing consumer lending and other...

Job DescriptionThe OpportunityWe are seeking a skilled Customer Experience Transformation Lead to join our team in Melbourne. As a key member of our Customer Experience & Lifecycle team, you will play a pivotal role in accelerating Bupa's Health Insurance business through exceptional customer experiences.Your Key Responsibilities* Amplify the voice of the...

About the RoleWe are seeking a highly skilled Director of Customer Experience Transformation to lead our customer strategy and experience function. As a senior leadership position, you will be responsible for shaping and implementing a customer-centric approach that delivers exceptional experiences across all touchpoints.The ideal candidate will have a deep...

About UsAt Australia and New Zealand Banking Group Limited (ANZ), we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.We believe in using technology to simplify, enhance and automate processes that drive business value. To achieve this, we're...

About UsWe're known for being the country's most popular rewards program with over 9 million active members, and through our extended network of partnerships with other nationally recognised brands, we make every day worth more for our members.Our company culture is built around being outcomes-focused and ensuring that everything we do is aligned with our...

Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...

Transforming Customer Experiences at AGLWe're seeking a dynamic and data-driven Customer Experience Specialist to join our Customer Experience team at AGL. In this role, you'll play a pivotal part in enhancing the experience for residential and SME customers, analysing customer feedback, and identifying opportunities to drive meaningful changes across AGL's...

Role OverviewWe are seeking an experienced customer service professional to join our team as a Customer Engagement Associate.

About the RoleWe are seeking a highly skilled Transformation Manager to join our Customer Experience team. As a key member of our team, you will be responsible for ensuring operational readiness and assessing the impact of initiatives across all teams in the organisation.Key Responsibilities:Ensuring operational readiness through building up of offshore...

About the RoleWe are seeking a skilled Technical Product Expert to join our Commercial-RTA-Customer Experience team. As a key member of our team, you will provide technical support to our Real Estate agency clients using our Real Time Agent product.As a Technical Product Expert, you will be responsible for delivering high-quality technical support to our...

About the RoleEstia Health, a leading aged care provider in Australia, seeks a highly skilled Transformation Specialist to join its team.This role is an excellent opportunity for individuals who are passionate about change management and driving digital transformation within an organization.

Anton Murray Consulting is a leading recruitment agency in Melbourne, specializing in contract and temporary placements.This Transformation Specialist role supports the development and rollout of compliance and risk training specific to Anton Murray Consulting's clients' Australian businesses. The position sits in the Compliance function, reporting directly...

About the RoleWe are seeking a detail-oriented and proactive Transformation Manager to join our Customer Experience team. As a key member of our organization, you will play a vital role in ensuring operational readiness and implementing projects that drive business growth.Key ResponsibilitiesAssess the impact of initiatives across all teams in the...

Transforming Financial ServicesWe're a leading financial services company in Australia and New Zealand, undergoing significant change to become a more agile and innovative business.About the RoleThis is an exciting opportunity for a talented Digital Transformation Specialist to join our team. As a key member of our UX/UI team, you'll be responsible for...

Experis is embarking on a significant transformation project to enhance its current systems and streamline its operations. A key role has opened up for a Business Transformation Specialist to drive this large-scale transformation, shaping the technical landscape for years to come.This opportunity is a day rate contract, requiring the specialist to be onsite...